ASB Officer - Hybrid, Proactive Community Safety

Niyaa People Ltd; Greenham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Permanent position

Competitive salary

Benefits package

Job summary

Niyaa People Ltd is recruiting on behalf of a leading social housing provider for an experienced ASB Officer to deliver a proactive, customer-focused service across a defined locality.

The role focuses on tackling complex and persistent anti-social behaviour, tenancy breaches and neighbourhood issues, working with customers, colleagues and partner agencies to achieve positive outcomes and improve communities.

Qualifications

• Proven experience handling complex anti-social behaviour (ASB) cases.
• Strong tenancy management knowledge and ASB legislation.
• Experience preparing legal documentation and liaising with courts.
• Excellent communication, negotiation and partnership skills.

Responsibilities

• Manage complex ASB, tenancy breaches and related cases with proportionate interventions.
• Provide proactive, customer-focused service to resolve persistent ASB and tenancy issues.
• Prepare and progress legal documents, including notices and witness statements.
• Represent the organisation at court when required.
• Maintain accurate case records and ensure data quality and compliance.
• Identify emerging neighbourhood issues and support practical community solutions.

Skills

ASB management

Communication

Negotiation

Partnership working

Legal processes

Data management

Job description

Niyaa People Ltd is recruiting on behalf of a leading social housing provider for an experienced ASB Officer to deliver a proactive, customer-focused service across a defined locality.

The role focuses on tackling complex and persistent anti-social behaviour, tenancy breaches and neighbourhood issues, working with customers, colleagues and partner agencies to achieve positive outcomes and improve communities.