ASB Officer

RG Setsquare; Wytham; Hybrid; GBP 51,000 - 63,000; Full time

Job summary

RG Setsquare has an exciting temporary position in Oxfordshire for two ASB Officers for a 4-month period. The role is hybrid, requiring in-office presence 1–2 days per week at Greenham with remaining days spent visiting or working from home, and a driver is required.

You will handle professional, customer-centric ASB services, maintain data quality in customer systems, and ensure compliant data and contracts across your area, collaborating with Locality teams to meet standards and empower

Responsibilities

• Deliver a tenure blind, professional, proactive, visible, high quality, customer-centric service addressing anti-social behaviour & tenancy issues.
• Maintain high data quality in our customer systems.
• Ensure data is held centrally for transparency and that suitable contracts are in place for compliance elements.
• Collaborate with Locality teams and related Customer functions to deliver services to an agreed area and standards.

Job description

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Oxfordshire who are looking to appoint two ASB Officers for the 4 months ongoing, at the rate of £29.28 per hour umbrella

This is a Hybrid Role of being in the office 1/2 times per week based in Greenham whilst the other days will be visits or working from home and a car driver is needed

Job responsibilities

You will be accountable for delivering a tenure blind, professional, pro-active, visable, high quality, customer-centric service addressing ingrained anti-social behaviour & delivering tenancy success through resolution & enforcement s across a locality. Whilst championing our values of being kind, respectful, inclusive, ambitious, responsible, and collaborative.

Working alongside colleagues to achieve our priorities you will commit wholeheartedly to this journey we have embarked upon to create a truly customer focused culture. You will be responsible for maintaining high data quality in our customer systems.

Ensure that data is held centrally for full transparency and that suitable contract arrangements are in place for the continued management all compliance elements within your defined areas.

You will be working with other Locality teams and related Customer functions to deliver services to an agreed area and set of standards which will need collaboration and co-operation between all teams. The focus will be on with devolved decision making to ensure customer's needs are addressed in an efficient and timely manner.