Tenancy Specialist

Reed; Tadworth; On-site; GBP 55,104,000 - 77,146,000; Part time

Job summary

Reed is seeking two ASB Officers to join a South London housing association, ideally based in Croydon. The role focuses on preventing ASB and fraud within tenancies, conducting reviews to ensure compliance, and coordinating with housing, environmental health, and police colleagues.

You will manage cases, gather evidence, perform surveillance when needed, engage with communities, support victims and witnesses, and attend court as required. Temporary role with potential extension.

Qualifications

• Proven ASB experience within the housing sector.
• Strong legal knowledge related to ASB and housing.
• Excellent organisational and communication abilities.
• Basic DBS clearance required.

Responsibilities

• Oversee and enhance strategies to manage and prevent ASB and fraud within tenancies.
• Conduct regular reviews and audits to ensure compliance with housing regulations.
• Respond promptly to reports of anti-social behaviour and resolve issues.
• Collaborate with housing, environmental health teams and police to find solutions.
• Manage caseloads, collect evidence, maintain detailed records and perform surveillance when needed.
• Engage with communities to improve safety and cohesion.
• Provide support to victims and witnesses; attend court proceedings when required.

Skills

ASB experience

Legal knowledge

Communication skills

Organisation

Education

Basic DBS

Job description

ASB Officer

• Hourly Rate: £22.03 PAYE or £29.49 Umbrella per hour
• Location: London SE20 or Morden SM4 (depending on which location is more suitable)
• Job Type: Temporary (3 months with potential extension)

We are seeking two ASB Officers to join a Housing Association based in South London, ideally based in Croydon.

Day-to-day of the role:

• Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies.
• Conduct regular reviews and audits to ensure compliance with housing regulations and standards.
• Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively.
• Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case.
• Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary.
• Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods.
• Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required.

Required Skills & Qualifications:

• Proven experience in an ASB role within the housing sector.
• Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary.
• Strong organisational and communication skills, capable of handling multiple tasks simultaneously.
• Basic DBS required