Art Logistics Billing & Client Services Specialist

Iron Mountain; England; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Private Medical Insurance

Employee Assistance Program (EAP)

Pension scheme 6.5%

Life Assurance 4x salary

Dental Insurance

Bike to Work scheme

Fitness membership discounts

Electric Vehicle Scheme

23 days annual leave + holidays

Overtime rates for trips

Job summary

Iron Mountain is seeking a detail-oriented Client Services Administrator to join our Crozier team. You will drive end-to-end administrative coordination, ensure billing accuracy, track accounts receivable, and streamline workflows to deliver an exceptional client experience.

You will work with a dynamic team delivering bespoke logistics, art handling, and collections care for prestigious global clients, with a strong emphasis on accuracy and proactive problem-solving.

Qualifications

• Proven administrative support experience in a fast-paced professional business environment.
• Strong knowledge of billing administration and accounts receivable procedures.
• Ability to streamline workflows using AI/digital tools and manage multiple stakeholders.
• Excellent attention to detail with discretion for confidential information.

Responsibilities

• Review project estimates against final billing and resolve invoice discrepancies.
• Collaborate with Sales, Account Management, and Operations for onboarding and order management.
• Maintain digital archives and ensure adherence to SLAs and standards.
• Monitor payment statuses, resolve billing inquiries with credit control, and produce weekly bad debt reports.
• Deliver cost tracking, prepare ad hoc leadership reports, and leverage AI to automate workflows.

Skills

Administrative support

Billing administration

Accounts receivable

AI tools

Stakeholder management

Discretion with confidential info

Tools

AI tools

Job description

Iron Mountain is seeking a detail-oriented Client Services Administrator to join our Crozier team. You will drive end-to-end administrative coordination, ensure billing accuracy, track accounts receivable, and streamline workflows to deliver an exceptional client experience.

You will work with a dynamic team delivering bespoke logistics, art handling, and collections care for prestigious global clients, with a strong emphasis on accuracy and proactive problem-solving.