Art Glass Sales & Admin Assistant - Part-Time

EasyInfoBlog.com LLC; Liverpool; On-site; GBP 14,615 - 20,816; Part time

Job summary

A leading UK supplier of art glass is seeking a Sales Assistant to support customers and manage orders at their Liverpool retail site. The ideal candidate is a confident communicator with strong organizational skills, able to multitask effectively while providing outstanding service. Responsibilities include handling customer inquiries, processing orders, issuing invoices, and coordinating deliveries with a part-time schedule. This position is a key role in ensuring customer satisfaction in a busy retail environment.

Qualifications

• A confident communicator across all channels – phone, email, and live chat.
• Highly organised with great attention to detail.
• Comfortable multitasking in a busy environment.

Responsibilities

• Handle customer enquiries and orders via phone, email and online chat.
• Enter orders accurately into our custom computer system.
• Provide outstanding customer service, resolving delivery queries and discrepancies promptly.
• Prepare and issue quotations, invoices, and delivery notes.
• Process customer payments, including credit card transactions.
• Maintain and update customer information in the system.
• Liaise with the team regarding order fulfilment and delivery scheduling.
• Contact customers to follow up on recent orders.
• General office administration e.g. filing, posting mail.
• Manage incoming switchboard calls and direct them to the correct department.

Skills

Confident communicator

Highly organised

Proficient with computers

Attention to detail

Multitasking ability

Tools

Microsoft Office

CRM systems

Magento

Veeqo

Job description

A leading UK supplier of art glass is seeking a Sales Assistant to support customers and manage orders at their Liverpool retail site. The ideal candidate is a confident communicator with strong organizational skills, able to multitask effectively while providing outstanding service. Responsibilities include handling customer inquiries, processing orders, issuing invoices, and coordinating deliveries with a part-time schedule. This position is a key role in ensuring customer satisfaction in a busy retail environment.