Ariba S2P Support Specialist

Morson Group; East Midlands, Manchester; Vor Ort; GBP 30.000 - 46.000; Teilzeit

Zusammenfassung

Rolls-Royce SMR is recruiting an Ariba Support Analyst via Morson Edge to support procurement systems and Source-to-Pay processes across Derby, Manchester or Warrington. You will investigate and resolve Ariba queries, collaborate with Digital, IT, Finance and Procurement teams, and contribute to ongoing optimisation and documentation of Ariba processes and the Ariba Hub.

The role requires strong analytical and problem-solving skills, customer focus and the ability to manage multiple incidents in

Qualifikationen

• Proven experience in procurement systems support in regulated/large-scale organisations.
• Experience investigating and resolving operational, process and systems issues with strong customer service.
• Strong knowledge of S2P processes and procurement governance.

Aufgaben

• Investigate, diagnose and resolve queries relating to Supplier Onboarding, S2P and P2P processes.
• Provide effective support to suppliers, Purchasing and Supply Chain teams, requisitioners and other business users.
• Monitor recurring system and process issues, identifying trends and root causes.
• Implement sustainable solutions to improve system performance, service delivery and user satisfaction.
• Work closely with Digital, IT, Finance and Procurement teams, including the AMAS support partner.
• Build and maintain relationships with technical and business stakeholders.
• Support the ongoing optimisation and improvement of Ariba processes and related documentation.
• Maintain the Ariba Support Hub SharePoint site and ensure information is accurate.
• Contribute to continuous improvement initiatives across procurement systems and processes.
• Support the business in adopting Ariba post-implementation.
• Prioritise and manage support activities in a changing, sometimes high-pressure environment.

Kenntnisse

Procurement support

S2P processes

Customer service

Communication

Analytical skills

Stakeholder management

Organisational skills

Fast-paced environment

Process improvement

Tools

SAP Ariba

Jobbeschreibung

Rolls-Royce SMR is recruiting an Ariba Support Analyst via Morson Edge to support procurement systems and Source-to-Pay processes across Derby, Manchester or Warrington. You will investigate and resolve Ariba queries, collaborate with Digital, IT, Finance and Procurement teams, and contribute to ongoing optimisation and documentation of Ariba processes and the Ariba Hub.

The role requires strong analytical and problem-solving skills, customer focus and the ability to manage multiple incidents in