Argos Shift Manager

Sainsbury's Supermarkets Ltd; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Discount card

Free food and hot drinks

Pension matching

Cycle to Work

Wellbeing support

Job summary

Sainsbury's Supermarkets Ltd is seeking an Argos Shift Manager for Hayes store to lead shift operations, coach teammates and act as the on‑floor support in the absence of the Store Manager.

You will drive day-to-day duties, organise deliveries and staffing to ensure a smooth customer experience while working to meet sales targets and uphold safety standards.

Qualifications

• Experience in organising, running and planning for a fast-paced operation.
• Ability to direct a team and provide day-to-day coaching to deliver great customer experiences.
• Demonstrates strong commercial awareness and product knowledge to drive sales.

Responsibilities

• Lead and manage shifts, ensuring smooth operation across tasks.
• Coach colleagues and provide on-the-spot guidance to deliver brilliant customer experiences.
• Support the Store Manager to keep the store safe, compliant and well-organised.

Skills

People leadership

Coaching

Commercial awareness

Customer service excellence

Job description

Salary: £31,150
Location: Hayes Store, Hayes, UB3 3EX
Hours: Full time
Contract type: Permanent
Business area: Argos Retail
Requisition ID: 400080163

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go–to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organisingthe warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast-paced operation.
• Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Support the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers, in turn, driving sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store
• Has a growth mindset and a drive for personal growth, whilst helping others to grow
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury’s every Friday and Saturday.
• Free food and hot drinks are provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions,and if you change your pension plan, you may receive more from us.
• Sainsbury’s share scheme – build up an investment at discounted rates
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.