Argos Shift Manager

Sainsbury's Supermarkets Ltd; Fort William; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Discount card – 10% at Sainsbury’s, Ar

Free food and hot drinks

Generous holiday entitlement, family/m

Pension – match 4%

Sainsbury’s share scheme

Wellbeing support

Cycle to Work scheme

Job summary

Argos Shift Managers at Sainsbury's operate within our Argos stores, coaching colleagues to deliver outstanding customer experiences while supporting daily store tasks on the shop floor and warehouse. In the Store Manager's absence, you may lead full store operations and ensure resources are allocated to deliver daily tasks, deliveries and customer service.

The role requires experience in running fast-paced operations, strong leadership, coaching, safety/compliance focus and a drive to meet KPIs

Qualifications

• Experience organising, running and planning for a fast-paced operation.
• Ability to coach colleagues and provide on-the-spot guidance.
• Focus on safety, compliance and customer experience.
• Strong commercial awareness with product knowledge to drive sales.

Responsibilities

• Lead shifts within Argos stores and coach team members.
• Assist in operating store in absence of Store Manager, including warehouse tasks and deliveries.
• Deliver excellent customer service and ensure day-to-day tasks run smoothly.

Skills

People leadership

Customer service

Sales focus

Operational planning

Job description

Salary: 28400
Location: Fort William Argos, Fort William, PH33 6SU
Hours: Full time
Contract type: Permanent
Business area: Argos Retail
Requisition ID: 400079829

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go–to people for on-the-job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team on the shop floor. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day-to-day tasks such as organisingthe warehouse, taking deliveries and serving our customers. They’re experts in our products and services, focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast-paced operation.
• Is comfortable directing a team, providing day-to-day coaching and on-the-spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Support the Store Manager in ensuring the store is safe and compliant.
• Demonstrates strong commercial awareness, such as having product knowledge. An Argos Shift Manager should use this commercial awareness to really understand our customers, in turn, driving sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store
• Has a growth mindset and a drive for personal growth, whilst helping others to grow
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and keeping operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills — you’ve taken responsibility for operations in the absence of management.
• Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk — showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market-leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount at Sainsbury’s every Friday and Saturday.
• Free food and hot drinks are provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions,and if you change your pension plan, you may receive more from us.
• Sainsbury’s share scheme – build up an investment at discounted rates
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.