Area Service Manager – Facilities & Team Lead

NuServe; Greater London; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

28 days leave (including bank holidays

Pension scheme with employer-contribs

Employee benefits portal with 24/7 GP

Commission on new business referrals

Career development opportunities

Job summary

NuServe Ltd in London is seeking a proactive Service Manager to lead site-based teams and ensure service excellence across multiple sites. You will work closely with clients and frontline staff to maintain high standards and a positive, compliant operating environment.

This permanent role offers £30,000–£32,000 per year, with DBS clearance required, and opportunities for development within a growing facilities management specialist.

Qualifications

• Experience managing site-based teams in a service delivery environment.
• Strong organisational and communication skills.
• Commitment to operational excellence, safety and compliance.

Responsibilities

• Lead and motivate frontline teams to deliver exceptional service across sites.
• Build strong relationships with clients and respond to their needs.
• Manage recruitment, onboarding, and staffing across sites.
• Carry out regular site inspections to ensure quality, compliance and safety standards.
• Resolve operational issues quickly and effectively.
• Oversee payroll, administration and site documentation accurately.
• Support continuous improvement and drive high performance.
• Lead by example and promote a positive team culture aligned with NuServe's values.

Skills

Team leadership

Communication

Operations management

Job description

NuServe Ltd in London is seeking a proactive Service Manager to lead site-based teams and ensure service excellence across multiple sites. You will work closely with clients and frontline staff to maintain high standards and a positive, compliant operating environment.

This permanent role offers £30,000–£32,000 per year, with DBS clearance required, and opportunities for development within a growing facilities management specialist.