Area Retail Manager - Glasgow

Motor Fuel Group; Glasgow; On-site; GBP 60,000 - 90,000; Full time

Job summary

Motor Fuel Group seeks an ambitious Area Retail Manager to lead 16–22 company-owned, franchise-operated forecourt stations across Glasgow and Central Scotland. This hands-on role focuses on performance, customer experience and profitability across a significant multi-site operation.

You will coach Contract Managers, drive sales and manage budgets, ensuring safety, compliance and strong supplier relations while travelling across the region.

Qualifications

• Proven multi-site experience within forecourt, retail, grocery or convenience environment.
• Experience of managing contractors, franchisees or independent operators is highly desirable
• Strong commercial and financial awareness
• Excellent coaching, communication and relationship-building skills
• The ability to motivate people and drive accountability
• A proactive, self-motivated approach with excellent organisation and attention to detail
• Confidence working autonomously across a large geographical area
• A genuine appetite for improving performance and delivering results

Responsibilities

• Coach and develop Contract Managers and their teams across your region
• Drive sales, profitability and operational performance across 16–22 sites
• Own key commercial measures including fuel, shop and forecourt performance
• Ensure exceptional standards across health & safety, compliance and customer service
• Conduct regular station and fuel audits, identifying opportunities and managing risks
• Drive effective promotions, pricing, merchandising and product availability
• Build strong relationships with suppliers, contractors and external partners
• Monitor budgets, expenditure and financial performance
• Manage customer complaints and ensure effective resolution
• Oversee training, development and compliance across the estate
• Coordinate maintenance and minimise equipment downtime
• Identify and implement initiatives that improve sales, efficiency and profitability

Skills

Multi-site experience

Forecourt/Retail/Grocery

Contractor/Franchise management

Commercial and financial acumen

Coaching and people leadership

Organisational skills

Job description

We’re looking for an ambitious, commercially driven Area Retail Manager to lead the performance of 16–22 company-owned, franchise operated forecourt stations across the Glasgow / Central Scotland Area.

This is a genuinely hands-on role where you’ll be responsible for performance, customer experience and profitability across a significant multi-site operation.

What you’ll be responsible for

• Coach and develop Contract Managers and their teams across your region
• Drive sales, profitability and operational performance across 16–22 sites
• Own key commercial measures including fuel, shop and forecourt performance
• Ensure exceptional standards across health & safety, compliance and customer service
• Conduct regular station and fuel audits, identifying opportunities and managing risks
• Drive effective promotions, pricing, merchandising and product availability
• Build strong relationships with suppliers, contractors and external partners
• Monitor budgets, expenditure and financial performance
• Manage customer complaints and ensure effective resolution
• Oversee training, development and compliance across the estate
• Coordinate maintenance and minimise equipment downtime
• Identify and implement initiatives that improve sales, efficiency and profitability

What you’ll bring

• Proven multi-site experience within forecourt, retail, grocery or convenience environment
• Experience of managing contractors, franchisees or independent operators is highly desirable
• Strong commercial and financial awareness
• Excellent coaching, communication and relationship-building skills
• The ability to motivate people and drive accountability
• A proactive, self-motivated approach with excellent organisation and attention to detail
• Confidence working autonomously across a large geographical area
• A genuine appetite for improving performance and delivering results

This is a field-based role

• Expect significant travel across your area, with occasional overnight stays.