Area Repairs Supervisor

plymouthcommunityhomes; Devon and Torbay; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Generous pension

25 days annual leave

Holiday trading scheme

Onsite gym

Volunteer days

Employee Assistance Programme

Flu vaccination

Cycle to Work

Modern tech for agile working

Job summary

Plymouth Community Homes is seeking an Area Repairs Supervisor to lead the repairs service across our communities. You will supervise responsive repairs, inspect occupied and empty homes, and manage planned maintenance projects to high standards.

You’ll lead a team of operatives and contractors, focus on safety and customer service, and participate in an on-call rota to ensure reliable responses for residents. The role offers growth within a supportive team.

Qualifications

• Recognised trade qualification or relevant professional experience in repairs, maintenance or property services.
• Strong technical knowledge of building maintenance and repair practices.
• Understanding of health and safety legislation and its practical application.
• Proactive, organised and capable of decisions in a fast-paced environment.

Responsibilities

• Supervise delivery of responsive repairs and minor works across the area.
• Carry out inspections and surveys in occupied and vacant properties.
• Prepare schedules of work and oversee planned maintenance projects.
• Manage contractor performance for quality, value for money and compliance.

Skills

Trade qualification

Health & safety knowledge

Leadership

Building maintenance

Job description

Join a Growing Organisation Where Your Career Makes a Difference in the Community.

Join us at an exciting time of growth and play a key role in delivering excellent services to our communities.

About the role

As an Area Repairs Supervisor, you'll play a key role in delivering a high-quality, efficient and customer-focused repairs service across our occupied and empty homes.

This is a varied and rewarding role where no two days are the same. You'll lead repairs operations on the ground, manage contractors and colleagues, oversee inspections, and ensure work is completed safely, on time and to a high standard.

We're looking for someone who enjoys solving problems, building positive relationships, and taking ownership of challenges. In return, you'll gain exposure to a wide range of maintenance and property services activities, with opportunities to further develop your leadership and technical skills within a supportive team environment.

You'll also participate in our out-of-hours on-call rota, helping to ensure our customers receive a responsive and reliable service when they need it most.

What you’ll be doing

• Supervising the delivery of responsive repairs and minor works across your area
• Carrying out inspections and surveys within occupied and vacant properties
• Preparing schedules of work and overseeing planned maintenance projects
• Managing contractor performance to ensure quality, value for money and compliance
• Investigating disrepair issues and implementing effective solutions
• Undertaking health and safety inspections and ensuring compliance with legislation and best practice
• Leading, motivating and supporting operatives to achieve excellent outcomes
• Collaborating with colleagues across the organisation to continuously improve the customer experience

You’ll bring strong technical knowledge, a recognised trade or professional qualification, and a solid understanding of building works and health & safety legislation. Just as importantly, you’ll be a confident communicator and a practical leader who takes pride in getting things right first time.

About You

You’ll be someone who:

• Has a recognised trade qualification or relevant professional experience within repairs, maintenance or property services
• Demonstrates strong technical knowledge of building maintenance and repair practices
• Understands health and safety legislation and its practical application
• Is proactive, organised and confident making decisions in a fast-paced environment
• Enjoys working collaboratively and building positive relationships with colleagues, customers and contractors
• Takes pride in delivering excellent customer service and getting things right first time
• Is committed to continuous professional development and personal growth

Most importantly, you'll be a team player who leads by example, embraces challenges, and is passionate about making a positive difference.

Why Join Plymouth Community Homes?

We are the city’s largest social housing association, with over 16,000 properties providing homes for more than 35,000 people, and we’re aiming to grow, to provide more people with high-quality, affordable homes to rent and buy.

With a great workforce and a focus on people, we deliver good quality, well-managed and well-maintained homes.

What we can offer you:

• Excellent pension scheme with generous employer contributions
• 25 days annual leave, rising to 30 days, plus Bank Holidays
• Holiday trading scheme
• Free onsite gym and changing facilities
• Three paid volunteering days each year through our Make a Difference programme
• Free Employee Assistance Programme, including counselling support
• Free annual flu vaccination
• Cycle to Work scheme
• Modern mobile and digital technology to support agile working
• A supportive, friendly workplace with regular social and charity events
• Modern offices with excellent local amenities and transport links

If you're looking for a role where you can make an impact, grow your career and be part of a team that genuinely cares about customers and colleagues, we'd love to hear from you.

For an informal discussion about the role, please contact Andy Withey, Repairs Manager, on 01752 388196.

We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background.

Living and Working in Plymouth