Area Operations Director

Envisage Dental; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary with annual Bonus

Strong company culture

Access to founders and senior leaders

Empowerment to run your business

High-growth, B Corp-certified network

Support from a team of experts

Job summary

Envisage Dental is seeking an Area Operations Director to lead the Southwest region. This field and home-based role requires you to travel between clinics and manage a portfolio of around 12 clinics, delivering sustainable EBITDA growth and an exceptional patient journey.

You will develop local leadership, align clinics to a hyper-local operating model, integrate newly acquired practices, and partner with senior leadership to drive growth in a fast‑growing B Corp‑certified network.

Qualifications

• Significant multi-site operational leadership experience in a premium consumer-facing business.
• Experience delivering an outstanding customer journey in healthcare is advantageous.
• Ability to travel regularly across clinics and regions.

Responsibilities

• Lead a portfolio of ~12 clinics across the Southwest.
• Drive sustainable EBITDA growth and operational excellence.
• Develop local leadership and ensure high-quality patient care across clinics.
• Integrate newly acquired practices into the Envisage network.

Skills

Multi-site leadership

Strategic thinking

People leadership

Stakeholder engagement

Job description

We are looking for an Area Operations Director to lead our Southwest region. This is a field and home-based role, and applicants should be based within the Southwest of England, ideally between Gloucestershire and Exeter, to support regular travel across our clinics.

Our Area Operations Directors are inspirational leaders with full accountability for the performance of their portfolio of approximately 12 clinics. As the fastest-growing group in UK dentistry, we are looking for exceptional operational leaders to help drive the next phase of our growth. We offer significant empowerment, autonomy and the opportunity to make a tangible impact.

About you

You build strong relationships through your energy, authenticity and engaging leadership style. You inspire teams to achieve exceptional results through a clear vision, high standards and effective coaching.

You will bring significant multi-site operational leadership experience within a premium consumer-facing business and understand the importance of delivering an outstanding customer journey. Experience within private dentistry or another healthcare environment would be advantageous.

The Area Operations Director ensures our clinics develop and execute strategies that enable long-term growth and success. You must be brilliant at seeing things from a patient's perspective, ensuring every clinic provides an exceptional environment where clinicians thrive and deliver high-quality care to more patients each year.

As an Area Operations Director, your role is to make this possible by building outstanding local leadership and ensuring every patient interaction is carefully considered. Patients should receive all appropriate treatment options, and hospitality should be at the heart of every experience. You must be highly influential, proactive, and accountable.

About Envisage

We are a rapidly scaling business within the exciting and expanding private dental sector, a constantly evolving consumer healthcare space. Set up in 2014, and still owned and operated by the original founders, we are a privately owned group with a clear strategy to “Redefine Group Dentistry”. We buy great clinics and help them prosper at new levels. Our clinics are all unique and individual but united by a focus on the premium provision of high quality private dental treatments and exceptional customer service.

Currently, we have 87 private clinics across England & Wales with a double-digit pipeline of practices under acquisition. Our long-term vision is to use our business as a force for good, and we are the first dental group to achieve B Corp certification reflecting our commitment to building a sustainable business.

We can offer:

• A competitive salary package including attractive annual Bonus scheme
• Fantastic company culture and values and a great deal of support
• Access to the founders and senior leadership team with no complex hierarchy
• Fast paced, goal focused and agile approach
• Unprecedented empowerment to run your business and drive the growth of your practices
• The opportunity to play a key role in a high-growth, B Corp-certified organisation
• A team of experts to support your business

We're looking for a highly commercial operational leader who thrives on autonomy, enjoys solving complex business challenges and has the adaptability to lead effectively within a collaborative matrix organisation.

Your primary focus will be enabling clinic teams to realise their full potential, delivering sustainable EBITDA growth by improving patient experience, commercial performance and operational excellence. You'll also play a key role in integrating newly acquired practices into the Envisage network.

This role will cover a carefully defined and manageable number of clinics, ensuring you have the focus and capacity to provide meaningful leadership and deliver sustainable results.

You will demonstrate or be:

• A strong commercial leader with demonstrable evidence of sustainable EBITDA growth across multi-site platforms
• Equally comfortable thinking strategically and working hands-on when required
• A leader who creates full accountability throughout the clinics and strong local management, inspiring a culture of continued improvement
• Able to communicate with confidence and credibility at every level, from clinic teams through to the Board
• Naturally inquisitive with a proactive approach, quick to identify issues, make sound decisions and deliver results
• A nuanced, collaborative style and the agility to manage your business where every clinic is different and unique, staying true to our hyper local operating model
• A true understanding of a great patient journey – able to identify opportunities and turn these into results
• Able to influence all stakeholders from local clinic managers and clinicians and to support managers and subject matter experts

As a proudly B Corp-certified organisation, we're committed to doing business differently, balancing purpose with performance. We challenge ourselves to think creatively, act responsibly, and deliver premium dental care through our growing network of practices across England.

Here at Envisage Dental we celebrate collaboration and transparency. We are proud to be an inclusive equal opportunity workplace. We have created a workforce that is reflective of our diverse patient and practice communities, that promotes positivity, and we believe this is critical to our success. We do not discriminate based upon race, religion, colour, national origin, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.

As part of our commitment to closing the Gender Pay Gap and ensuring equal opportunities for all candidates, we do not request or consider salary history at any stage of our recruitment process. Our compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to fair and equitable pay.