Area Manager

Churchill Estates Management; Reading; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Company car / car allowance

25 days leave + Bank Holidays

Birthday leave

Pension

Life assurance

Training academy

Referral schemes

Membership reimbursement

Employee assistance programme

Reward card

Job summary

Churchill Estates Management is seeking an Area Manager to oversee 18 retirement properties across Reading, North Hants and Oxfordshire. The role involves delivering cost-effective property management and exceptional customer service, with regular site visits and strong supplier relationships.

You will lead a dispersed Lodge Manager team, manage budgets, recruit and develop staff, and report to Head Office.

Qualifications

• Proven knowledge of property management and building structures.
• Desirable membership of RICS or IRPM.
• Experience in the leasehold retirement sector is preferred.
• Strong communication and leadership skills.

Responsibilities

• Oversee 18 retirement sites across Reading, North Hants and Oxfordshire.
• Lead and develop a dispersed Lodge Manager team and conduct regular reviews.
• Manage budgets, expenditure and supplier relationships; report to Head Office.
• Travel across the region with regular site visits and stakeholder engagement.

Skills

Property management

People management

Communication

IT literacy

Education

RICS or IRPM qualification (desirable)

Tools

MS Office

Job description

• Job title:Area Manager – Property Management
• Locations:Preferably based in or around Reading, to cover areas including North Hants and Oxfordshire - flexibility to travel is essential
• Package:Competitive salary, company car or car allowance with excellent Colleague benefits

About the role

Due to exciting growth plans, Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in and around Reading, including areas such as North Hants and Oxfordshire.

The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.

The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events. The Area Manager will also take direct responsibility for the property management of a selection of retirement properties. In all, there are 18 sites to manage across the region.

The Area Manager supports their team’s professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.

Other duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance.

The Area Manager will build internal relationships with our support teams based at Head Office in Ringwood, Hampshire. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources.

This role is based from home, with extensive travel across the region. There will be occasions when visits to our Head Office will be required.

The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.

About you

Our new Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM, preferably with experience of the leasehold retirement sector.

With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.

You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will beextremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities.

You will demonstrate excellent IT skills with sound knowledge of MS Office applications.

To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in or around Reading for ease of travel.

How you will be rewarded

• Company car or cash for car allowance
• Annual leave entitlement of 25 days, plus Bank Holidays
• Day off for your birthday
• Company pension contribution
• Life assurance
• Professional development and training academy resources
• Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions
• Professional memberships reimbursed
• Employee assistance programme
• Reward card

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH :Trust/Openness/Respect/Communication/Honesty

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