Area Manager

TN United Kingdom; Guildford; Remote; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Area Manager to oversee retirement housing developments across Dorset and Hampshire. This role involves ensuring exceptional customer service, managing budgets, and supporting a team of Lodge Managers. The ideal candidate will possess strong property management knowledge, excellent communication skills, and a recognized qualification in property management. With a focus on professional development and team leadership, this position offers the chance to make a significant impact in a growing organization dedicated to providing quality living for retirees. Join a progressive team and contribute to a meaningful mission.

Benefits

Annual leave entitlement of 25 days

Company car or cash for car allowance

Day off for your birthday

Company pension contribution

Life assurance

Qualifications

• Proven working knowledge of property management and building structures.
• Experience in managing dispersed teams and customer relationships.

Responsibilities

• Oversee independent retirement housing developments in Dorset and Hampshire.
• Control expenditure and produce budgets for presentation to homeowners.

Skills

Property Management

People Management

Communication Skills

Conflict Resolution

Problem Solving

IT Skills (MS Office)

Education

Recognised Property Management Qualification

Tools

MS Office

Job description

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• Competitive salary, company car or car allowance with excellent Colleague benefits

About the role

Churchill Estates Management are recruiting for an Area Manager based primarily in Dorset and Hampshire, to oversee a number of independent retirement housing developments. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability.

The Area Manager will undertake regular visits to their sites around Dorset and Hampshire, developing customer relationships with external landlords and residents whilst supporting your team of Lodge Managers, the people on-site who co-ordinate the day-to-day activities at the developments.

Duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance.

The Area Manager supports their team’s professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard.

The Area Manager will build internal relationships with our support teams based at our Ringwood Head Office. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources.

The role is based from home with extensive travel across the region and to the Head Office in Ringwood.

The hours of work are 9.00am – 5.30pm, Monday to Thursday and 9.00am – 5.00pm on Fridays.

About you

Our new Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM and preferably experience of the leasehold retirement sector.

With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy.

You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will beextremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities.

You will demonstrate excellent IT skills with sound knowledge of MS Office applications.

To carry out this essential role, you will require a full UK Driving Licence.

About us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people.

However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.

Join us and be part of a professional, award winning, customer focused team.

Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty

How you will be rewarded

• Annual leave entitlement of 25 days, plus Bank Holidays
• Company car or cash for car allowance
• Day off for your birthday
• Company pension contribution
• Life assurance

We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today!

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