Area Manager

Team Sport; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Go‑karting from £1

Discounted F&B

Rewards platform

Job summary

TeamSport, the UK's No.1 indoor karting business, seeks an experienced Area Manager to lead four sites (scaling to six within six months). You will coach General Managers, drive commercial performance and uphold safety and guest experience across the region.

Based centrally in North London/Essex with regular travel, you will manage wage control, rosters and escalations while supporting initiatives from the Support Centre in a fast-paced leisure environment.

Qualifications

• Proven General Manager experience with multisite leadership in retail, leisure or hospitality.
• Strong leadership, coaching and people-development skills.
• High operational standards with attention to detail.

Responsibilities

• Lead and coach GMs, AGMs and Heads of Department across your area.
• Ensure delivery of business plans, reviews and PDPs; drive premium guest experience.
• Oversee safety, compliance and F&B execution with site visits every two weeks.

Skills

Multisite leadership

General Manager

People development

Operational excellence

Travel readiness

Job description

About Us

TeamSport is the UK's No.1 indoor karting business, with 38 tracks across the UK and an expanding European presence. Our multi‑activity venues also feature mini‑golf, VR, Combat Karts, virtual darts, bowling, sports bars and quality food & beverage options - creating high‑energy entertainment spaces.

The Role

We're looking for an experienced Area Manager to lead an initial portfolio of four sites, growing to six within six months (subject to readiness). You'll support, coach and develop General Managers, drive commercial performance, ensure consistent operational excellence and maintain the highest standards of compliance, safety and guest experience across the region.

Key Responsibilities

• Lead, develop and coach GMs, AGMs and Heads of Department across your area
• Ensure high-quality delivery of Business Plans, PDPs, reviews and 1:1s
• Drive consistent operations and a premium Guest Experience
• Work with Support Centre teams to roll out initiatives, reporting, training and processes
• Deliver Membership, F&B, Merchandising and Ancillary strategies
• Visit each site at least once per fortnight to review standards, safety, compliance and F&B execution
• Manage ER/people issues, escalating only complex or high‑risk cases
• Oversee wage control, rota management and customer complaint escalations
• Support Alternative Provision and Instructor performance where required

Person Specification Essential

• Proven General Manager experience with multisite leadership in retail, leisure or hospitality
• Strong leadership, coaching, communication and people‑development skills
• High operational standards and strong attention to detail
• Proactive, delivery‑focused and aligned to TeamSport values
• Ability to travel regularly across the South Coast/South Region

Desirable

• Experience in multi‑activity leisure
• Passion for motorsport or karting

Location

Ideally based centrally in the North London/Essex region for balanced travel.

Why Join TeamSport?

• Clear career progression and development pathways
• Carbon Neutral business with active community engagement
• Staff perks including go‑karting from £1, discounted F&B and a rewards platform

Please Note

This is a leisure and hospitality operation - our peak times are evenings and weekends. Flexibility is essential, and you can expect 1 in 3 weekends off.
Successful applicants will be required to complete a DBS check.

If you're a hands‑on leader who thrives in a fast‑paced, high‑energy environment - and you're Fuelled by Fun - we'd love to hear from you.