Area Manager

Amazon Inc.; Dartford; Sur place; GBP 45 000 - 65 000; Plein temps

Résumé du poste

Amazon UK Services Ltd. is seeking a proactive Area Manager to lead site operations and drive safety, quality and productivity. You will manage a team, oversee process improvements, and ensure high service standards across shifts.

The role focuses on implementing changes, mentoring newer managers, and aligning shift practices with business objectives to deliver on-time orders and excellent customer experience.

Qualifications

• Bachelor’s degree or advanced degree.
• Experience in people management and team development.
• Experience communicating with a wide range of stakeholders.
• Experience analyzing data to make business decisions.
• Excellent English-language written and verbal communication.

Responsabilités

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity high.
• Oversee projects to streamline processes and increase service quality.
• Analyse shift performance and implement actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Connaissances

People management

Stakeholder communication

Data-driven decision making

English communication

Formation

Bachelor's degree or Advanced degree

Outils

MS Office suite

Description du poste

Job ID: 10572964 | Amazon UK Services Ltd.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Our fulfillment operations team is at the heart of Amazon's promise to customers. We work together across shifts and functions to deliver orders accurately and on time while maintaining a safe, inclusive workplace for thousands of associates. Our leadership team is committed to developing talent at every level and continuously raising the bar on how we operate. If you want to lead a high-performing team where your decisions have a direct, visible impact on both people and business outcomes, we would love to have you join us.

Basic Qualifications

• Bachelor's degree, or Advanced degree
• Experience in people management and team development
• Experience communicating with a wide range of stakeholders, including your peers and leadership
• Experience analyzing data to make business decisions
• Experience in English-language communication skills, both written and verbal

Preferred Qualifications

• Experience with Six Sigma tools and Lean techniques, or experience in similar environments
• Experience in a logistics/operations environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.