Area Housing Manager

EVH; Glasgow; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Generous holidays

Defined Contribution Pension Scheme

Job summary

Shettleston Housing Association is recruiting an Area Housing Manager to lead a dedicated team and deliver customer-focused housing management services in Glasgow. You will work alongside the Director of Customer and Community Services as part of the Management Team, driving improvements and innovations to enhance resident satisfaction.

The successful candidate will be an experienced people manager with strong communication and customer service skills, committed to developing their team and

Qualifications

• Proven experience as a people manager.
• Strong customer service and communication skills.
• Collaborative leadership style with team development focus.
• Self-starting problem-solver with a drive to implement improvements.

Responsibilities

• Lead a dedicated team to deliver customer-focused housing management services.
• Collaborate with the Director of Customer and Community Services as part of the Management Team.
• Drive continuous improvement and innovative approaches to housing management.

Skills

People management

Customer service

Communication

Leadership

Problem solving

Job description

Shettleston is a community-based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 50 years.

Are you ready to take your career to the next level in a role where you can truly make a difference? We are looking to recruit an Area Housing Manager with excellent customer service and communication skills. This excellent opportunity has arisen due to the promotion of the current post holder. As Area Housing Manager, you will lead a dedicated team, playing a key role in delivering excellent, customer focussed housing management services. You will also work alongside the Director of Customer and Community Services and be part of the Association’s Management Team.

The successful candidate will:

• Be an experienced people manager who leads by example.
• Demonstrate a track record of delivering continuous improvement through innovation and motivating your team.
• Have a collaborative management style with a commitment to developing your team to reach their full potential.
• Be a self-starting problem-solver with fresh ideas and the drive to implement them.

We offer a great benefits package including generous holidays and a Defined Contribution Pension Scheme.

Please Note: this post is subject to a satisfactory Disclosure Check.

Closing Date: 12 noon on Monday 26th October 2026.

Interviews will be held on Wednesday 4th November or Thursday 5th November 2026.

Shettleston Housing Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.