Housing Officer

Shettleston Housing Association Ltd; Glasgow; On-site; Full time

Job description

Shettleston is a community based housing association, and a Scottish Charity, which has played a major role in the regeneration of the local area for 50 years.

Do you have a passion for making a difference to peoples’ lives and delivering excellent customer service? Do you want to work for an organisation that has been playing a major role in the regeneration of the local area.

This is a great opportunity for someone with energy, enthusiasm and ideas to develop and progress their career in housing.

You will ideally have social housing management experience and a working knowledge of relevant legislation, regulatory requirements and good practice.

Working in our busy, multi-disciplinary team you will be responsible for the delivery of customer-focused services to a “patch” of our rented homes including: lettings, tenant support, rent arrears prevention and recovery, neighbourhood management and tenant participation. You must be a team player, able to work effectively with a range of colleagues and external agencies to fulfil the Association’s objectives and meet the needs of service users and the community.

We offer a great benefits package including hybrid working, generous holidays and a Defined Contribution Pension Scheme.

Please note that all calls are recorded for training and monitoring purposes.

Shettleston Housing Association Ltd is a registered Scottish Charity, no. SC036687. Registered with the Scottish Housing Regulator under the Housing (Scotland) Act 2010, No. 183. Registered under the Co-operative and Community Benefits Act 2014, no. SP1884RS. Property Factor Registered, no. PF000226. Authorised by the Financial Conduct Authority, No. FRN730115. Letting Agent Registration number, LARN1907017. VAT Number GB873630609.

East End Housing Development Company Limited, is a registered company in Scotland, No. SC293302, and is a wholly-owned subsidiary of Shettleston Housing Association Limited. Scottish Landlord Registration number 305091/260/27591.