Area Deputy Service Manager - Complex Care (Autism/LD)

LDA Care Ltd; Carlisle; On-site; GBP 47,709,000 - 63,612,000; Full time

Benefits offered by this job

Refer a friend bonus

Perkbox benefits

Wellbeing package

Specialist training

Job summary

Specialist Homecare Group in Cumbria is seeking a Deputy Service Manager to provide operational leadership across multiple care services. You will ensure safe, effective, responsive services and lead on quality, governance, and stakeholder relationships in a defined region.

The role is senior, field-based, with accountability for service performance and staff development, working to CQC Fundamental Standards and delivering person-centred care across diverse needs.

Qualifications

• Proven experience managing multiple services within health and social care.
• Strong working knowledge of CQC regulations, safeguarding, and risk management.
• Experience supporting individuals with autism, learning disabilities, and complex needs.
• Confident leader with excellent communication and organisational skills.
• Able to work autonomously while contributing to wider organisational goals.
• Full UK driving licence and willingness to travel within the region and as the business needs.

Responsibilities

• Provide operational oversight and leadership across multiple services within your area.
• Ensure high-quality, person-centred support and full CQC compliance.
• Lead, supervise, and develop Service Supervisors and Support Workers.
• Carry out quality audits, service visits, and implement improvement plans.
• Act as safeguarding lead and provide oversight for complex care needs.
• Build strong relationships with individuals, families, commissioners, and professionals.
• Manage KPIs, staffing, rotas, budgets, and participate in the on-call rota.

Job description

Specialist Homecare Group in Cumbria is seeking a Deputy Service Manager to provide operational leadership across multiple care services. You will ensure safe, effective, responsive services and lead on quality, governance, and stakeholder relationships in a defined region.

The role is senior, field-based, with accountability for service performance and staff development, working to CQC Fundamental Standards and delivering person-centred care across diverse needs.