Area Cleaning Services Manager

Manchester Arndale; United Kingdom; Remote; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Pay (Wagestream)

Job summary

OCS UK & Ireland is looking for a proactive Cleaning Supervisor to oversee the cleaning service at the Manchester Arndale contract. You will manage daily operations, allocate work, monitor performance and ensure compliance with health and safety standards.

You will lead recruitment and training, cover holidays when needed, maintain stock of cleaning materials and report faults. The role requires a professional appearance and strong customer service.

Responsibilities

• Deliver a consistent level of service within the Company's standards to the contract specification and agreed performance levels.
• Be involved with recruitment, induction training, development and training of staff
• Ensure that the cleaning team have appropriate assistance as required.
• Cover cleaning roles during holidays or sickness, and times of staff shortage undertake cleaning duties if necessary
• Responsible for all day-to-day aspects relating to the management and maintenance of the cleaning service within the contract specification.
• Responsible for work allocation to the cleaning team, keeping within the specified detail of the contract, the financial budget and working principles.
• To hold company phone and respond to all requests over any 24-hour periods required.
• Comply with all Company & Client policies and statutory regulations relating to Health & Safety, hygiene, cleanliness, fire and COSHH.
• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations, wearing company uniform as specified
• Control and issue cleaning material ensuring stock rotation and safety in storage.
• Carry out weekly cleaning audits in conjunction with the Account Manager to monitor cleaner’s performance and adherence to Company standards.
• Be aware of the condition of the equipment to ensure that all equipment is in safe working order, checked regularly and serviced. Report any faults to business manager.
• Communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service.

Job description

OCS UK & Ireland is looking for a proactive Cleaning Supervisor to oversee the cleaning service at the Manchester Arndale contract. You will manage daily operations, allocate work, monitor performance and ensure compliance with health and safety standards.

You will lead recruitment and training, cover holidays when needed, maintain stock of cleaning materials and report faults. The role requires a professional appearance and strong customer service.