Area Cleaning Manager

ZING ENVIRONMENTS LTD; London; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading company in the cleaning sector is seeking an experienced Area Manager to oversee operations in London. The role involves managing a large team, ensuring customer satisfaction, and maintaining high standards across multiple sites. Ideal candidates will have managerial experience, good IT skills, and a focus on customer service. This is an excellent opportunity for those looking to advance their careers in a dynamic environment.

Benefits

20 days holidays + Bank Holidays

Loyalty bonuses

Recommendation bonuses

Referral bonuses

Qualifications

• Proven track record in the cleaning industry.
• Full Clean UK Driving licence required.
• Fluency in English; other languages advantageous.

Responsibilities

• Manage cleaning employees' work performance and team behavior.
• Recruit staff and provide ongoing support and training.
• Manage customer complaints and ensure compliance with regulations.

Skills

Managerial experience

Good IT skills

Good numeracy skills

Excellent verbal and writing communication skills

Organisational skills

Time management skills

Team-building skills

Customer focus

Tools

SAP

Microsoft Office

Job description

Attention London Area Managers in Cleaning Industry!

Are you an experienced Cleaning Manager seeking a challenging yet rewarding role within the commercial cleaning sector? This is a great opportunity for you.

Join Zing, a reputable company with over 20 years of expertise in commercial cleaning across London. We are rapidly expanding and are in search of a dynamic Area Manager to lead our teams to success.

In this role, you'll oversee cleaning operations within the M25, ensuring customer satisfaction and exceeding expectations. With a focus on the Corporate and Education sectors, as well as Managing Agents and Housing Associations, you'll play a pivotal role in managing 100 commercial cleaning staff across 40 sites.

OTE: £44,225 per annum

Basic: £34,000 - 39,000 per annum DOE

Other Benefits: Loyalty, recommendation, and referral bonuses

Start date: August

Candidates must have:

• Managerial experience
• Full Clean UK Driving licence
• Good IT skills (SAP, Excel and other Microsoft Office applications)
• Good numeracy skills
• Excellent verbal and writing communication skills in English (bilingual in Spanish, Portuguese, Polish, and other languages advantageous)
• Clean DBS records
• Proven track record in the cleaning industry
• A good understanding of the cleaning industry
• Organisational and time management skills with the ability to prioritise workload and solve problems
• Good team-building skills
• Customer focus

Main duties and responsibilities - In this role, you will:

• manage cleaning employees' work performance and ensure that team behaviour reflects Zing values
• recruit staff in conjunction with the HR team and in line with the company policy and fair recruitment practices,
• provide effective and ongoing support and training to staff,
• motivate the team to deliver excellent service and always presenting a professional image.
• manage employee wages and submit wages to payroll by tight deadlines to ensure that employees are paid on time,
• implement changes on contracts,
• manage customer complaints and retrain staff as required,
• build and maintain positive and professional relationships with customers,
• deliver quarterly retention and customer monitoring targets, and maintain minimum 98% GP Margin,
• manage contract budgets and submit site visit reports within agreed time frames,
• manage stock levels and purchase equipment, materials, and consumables to ensure a complete service delivery,
• liaise with the facilities team support to ensure that the initial contract set-up is complete to the satisfaction of the client,
• ensure compliance with legislation, health, and safety regulations and both company and client specification.

Holidays:20 days per annum + Bank Holidays

Working Hours:Flexible hours up to 48 per week and a minimum of 85 hours per month on site (travelling time is not included). Weekend availability required.

If you have managerial experience in the cleaning industry, good IT and Maths skills, fluency in English, and a Full Clear UK Driving licence, we want to hear from you! Take the next step in your career and become a vital part of our team.

Don't miss out - Apply now by forwarding your CV to be considered for this excellent opportunity.