Archives Assistant: Flexible Hours & Customer Help

Hampshire County Council; Winchester; On-site; GBP 25,000 - 27,000; Part time

Job summary

A local government authority in Winchester is seeking an Archives Assistant to provide high-quality customer service in a busy archive environment. The ideal candidate will demonstrate excellent interpersonal skills, effective communication abilities, and a methodical approach to tasks. Responsibilities include assisting customers, managing the public search room, and conducting research. This role is part-time, requiring flexibility. The organization offers a supportive and inclusive workplace culture with various benefits.

Benefits

Holiday entitlement

Pension scheme

Flexi-time scheme

Interest-free travel loans

Employee discounts

Qualifications

• Experience in customer service preferred.
• Strong ability to communicate effectively with diverse audiences.
• Ability to manage tasks flexibly in a busy environment.

Responsibilities

• Provide high-quality customer service to archive users.
• Help manage the public search room and retrieve documents.
• Conduct research and assist visitors at reception.

Skills

Excellent interpersonal skills

Good communication skills (oral and written)

Ability to work under pressure

Teamwork skills

Methodical approach and attention to detail

Proficiency with IT systems

Physical fitness for role

Education

Good general education

Job description

A local government authority in Winchester is seeking an Archives Assistant to provide high-quality customer service in a busy archive environment. The ideal candidate will demonstrate excellent interpersonal skills, effective communication abilities, and a methodical approach to tasks. Responsibilities include assisting customers, managing the public search room, and conducting research. This role is part-time, requiring flexibility. The organization offers a supportive and inclusive workplace culture with various benefits.