Architectural Applications Specialist - EMEA

Eastman; Newport; On-site; GBP 40,000 - 65,000; Full time

Job summary

Eastman in Newport is seeking an Architectural Application Specialist to provide technical and commercial support for Eastman's architectural film business across EMEA. You will translate product performance into practical recommendations for sales teams, distributors, installers, architects, and building owners.

This early-career role involves evaluating glazing requirements, performing energy analyses, and presenting benefits related to energy use, sustainability, and ROI.

Qualifications

• Bachelor's degree in a relevant technical field or equivalent experience.
• Minimum three years of relevant experience in technical support, technical sales, construction, building performance, research, or related academic projects.
• Knowledge of commercial building performance, glazing, architectural films, energy efficiency, sustainability, and solar control.
• Strong analytical, problem-solving, communication, presentation, and technical writing skills.

Responsibilities

• Support EMEA sales teams, distributors, dealers, and installers with technical information needed to develop and win architectural projects.
• Evaluate customer needs, window and glazing information, and project requirements to help identify suitable Eastman architectural film solutions.
• Perform or coordinate energy analyses, building-performance evaluations, and ROI assessments for larger projects using established tools and methods.
• Explain technical results, energy savings, solar performance, sustainability benefits, and commercial considerations to technical and non-technical audiences.
• Provide technical support for customer meetings, presentations, site visits, project reviews, product-performance questions, and technical issues.
• Develop and deliver technical training for sales teams, distributors, dealers, and installers.
• Prepare project-specific technical information, customer communications, simplified evaluation tools, and supporting documentation.
• Review technical content for marketing materials, websites, presentations, product information, certifications, technical claims, and warranty requests.
• Collaborate with Legal, Marketing, Product Management, Quality, and Sustainability teams on complex matters.

Skills

Analytical skills

Communication skills

Technical writing

Presentation skills

Collaboration across cultures

Customer-focused

English proficiency

Education

Bachelor’s degree in engineering or related field

Tools

Fenestration analysis tools

Building-energy tools

Job description

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Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visitwww.eastman.com.

The Role

The Architectural Application Specialist provides technical and commercial support for Eastman’s architectural film business across EMEA. The role translates product-performance, glazing, fenestration, and building-performance information into practical recommendations for sales teams, distributors, dealers, installers, customers, architects, engineers, consultants, building owners, and other stakeholders.

The position supports customer opportunities and larger architectural projects by evaluating building and glazing requirements, recommending appropriate Eastman solutions, and explaining potential benefits related to energy use, occupant comfort, solar performance, safety, security, sustainability, and return on investment.

This is an early-career to developing professional role, performed with moderate guidance and collaboration with regional and global technical resources. Occasional travel of approximately 50% is expected, primarily within EMEA and, when required, internationally.

Responsibilities

• Support EMEA sales teams, distributors, dealers, and installers with technical information needed to develop and win architectural projects.
• Evaluate customer needs, window and glazing information, and project requirements to help identify suitable Eastman architectural film solutions.
• Perform or coordinate energy analyses, building-performance evaluations, and return-on-investment assessments for larger projects using established tools and methods.
• Explain technical results, energy savings, solar performance, sustainability benefits, and commercial considerations to technical and non-technical audiences.
• Provide technical support for customer meetings, presentations, site visits, project reviews, product-performance questions, and technical issues.
• Develop and deliver technical training for sales teams, distributors, dealers, and installers.
• Prepare project-specific technical information, customer communications, simplified evaluation tools, and supporting documentation.
• Support architectural pre-installation approvals and contribute to product testing, certification, and approval activities, including applicable safety, impact, windstorm, blast, forced-entry, or fire-related testing.
• Review technical content for marketing materials, websites, presentations, product information, certifications, technical claims, and special or extended warranty requests.
• Coordinate sensitive or complex technical matters with Legal, Marketing, Product Management, Quality, Technical Enablement, Sustainability, and other relevant functions.
• Assist with the technical evaluation of new products, market opportunities, customer requirements, and quality-related matters, escalating complex issues when appropriate.
• Maintain awareness of relevant building regulations, energy-efficiency standards, sustainability initiatives, certification systems, and industry developments across EMEA.
• Support applicable industry associations, technical committees, certification activities, testing organizations, and standards groups.
• Collaborate with regional and global peers to share knowledge, align technical approaches, and support consistent tools, processes, and best practices.
• Participate in customer visits, internal meetings, training, conferences, testing activities, and other business travel as required.

Qualifications

• Bachelor’s degree in engineering, building science, energy engineering, architecture, materials science, or a related technical field; equivalent experience may be considered.
• Minimum three years of relevant experience in areas such as technical support, technical sales, construction, building performance, research, laboratory work, or related academic projects.
• Knowledge of or strong interest in commercial building performance, glazing and fenestration, architectural films, energy efficiency, sustainability, and solar control.
• Familiarity with building-energy or fenestration-analysis tools is preferred.
• Strong analytical, problem-solving, communication, presentation, and technical writing skills.
• Ability to translate technical information into practical, commercially useful recommendations.
• Customer-focused, self-motivated, curious, detail-oriented, and able to manage multiple activities.
• Ability to collaborate across functions, countries, and cultures.
• Professional English required.
• Italian, Spanish, Portuguese, or German proficiency highly desirable.
• Willingness to travel approximately 50% within EMEA and internationally when required.

Eastman iscommitted to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day