arboriculture manager

Oxleas Tree Care; Slough; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Pension and 23 Holidays + Bank Holiday

Job summary

Oxleas Tree Care in London is seeking an Arboriculture Manager to lead the safe, efficient and sustainable management of arboriculture operations. You will supervise in-house teams and contractors, ensuring work meets industry standards and health and safety requirements.

The role includes delivering tree work projects, managing budgets and client relations, and maintaining high service levels across commercial and domestic clients.

Qualifications

• Arboriculture qualifications to Level 4+ or higher are desirable.
• Experience in arboricultural operations and risk management.
• Strong leadership, personnel and contractor management; customer service focus.

Responsibilities

• Lead safe, efficient and sustainable arboriculture operations.
• Manage in-house teams and contractors; ensure BS3998 compliance.
• Perform quality and safety audits on teams and subcontractors.
• Conduct regular 1-1s with arborists; provide guidance.
• Support tree work operations across sites when required.
• Foster a positive safety culture and enforce health and safety requirements.
• Investigate incidents and implement corrective actions.
• Assist with resource planning, recruitment and training.

Skills

Arboriculture operations

Risk management

Leadership

Contract management

Health and safety

Communication

Education

Arboriculture Level 4+

NPTC/LANTRA competence

Tools

Microsoft Office

CRM systems

App-based quotation tools

Job description

Company Description Oxleas Tree Care is a professional arboriculture and tree management company serving clients across the London Area, United Kingdom. The team focuses on safe, sustainable tree care,

Arboriculture Manager – Job Description

Role Purpose

The successful candidate will lead the safe, efficient and sustainable management of the business’s Arboriculture operations. The role combines hands-on arboriculture work with people leadership, contract management, compliance and excellent customer service skills.

The postholder will help deliver tree work projects across the South-East and London, overseeing both in-house teams and contractors to ensure work meets industry standards, relevant legislation and applicable health and safety requirements.

Key Responsibilities

• Provide advice, information and quotations to both commercial and domestic clients.
• Manage, motivate and lead a team of Arborists, ensuring work meets high standards (including BS3998) and is delivered safely and efficiently.
• Perform quality and safety audits on both in-house and sub-contractor teams.
• Carry out regular 1-1s with arborists, offering advice and guidance.
• Support operational needs by carrying out tree work operations with a team of Arborists when required.
• Establish a positive safety culture so employees understand safe systems of work and are appropriately trained and equipped.
• Ensure compliance with health and safety requirements (risk assessments, method statements, equipment inspections, work-at-height controls, incident reporting).
• Apply relevant legislation and guidance on occupiers’ liability, tree protection, highways, planning, conservation areas, statutory wildlife protection and workplace safety.
• Investigate incidents, complaints and service failures, identify root causes and implement corrective action.
• Support business planning (resource requirements, equipment replacement, recruitment, training and investment priorities).
• Undertake other duties reasonably consistent with the scope and seniority of the role.

Person Specification

• Education: Ideally qualifications in Arboriculture to Level 4 or above (desirable), other relevant operational certificates, or a strong understanding of NPTC/LANTRA competence requirements.
• Experience: Significant experience in arboricultural operations, risk management and the specification or supervision of tree works.
• Leadership: Demonstrable experience managing employees, contractors, workloads and service standards.
• Technical knowledge: Strong knowledge of tree biology, structural defects, pests and diseases, tree-risk principles, pruning, planting, removals and establishment care.
• Health and Safety: Practical knowledge of risk assessment, safe systems of work, contractor control, work at height, chainsaw operations, rigging and relevant workplace safety requirements.
• Law and Regulation: Working knowledge of relevant UK arboricultural, planning, environmental, wildlife, highway and health and safety requirements.
• Commercial capability: Experience managing budgets, quotations, contracts, procurement or supplier performance.
• Digital Skills: Ability to use Microsoft Office packages; experience with CRM systems and app-based quotation and reporting systems.
• Mobility: Ability to travel between sites and work outdoors in varying conditions; a valid driving licence (driving is essential to the post).
• Communication: Ability to explain complex or sensitive decisions to staff, contractors and customers.

Working Conditions

Regular site visits, including access to uneven terrain, highways, construction sites and other commercial/domestic locations. The postholder may occasionally need to work outside normal hours in response to emergencies, severe weather or operational requirements.

Benefits

• Company vehicle
• Handwritten additions: Pension and 23 Holiday + Bank Holiday.