Aquatics Manager: Lead Lifeguards & Centre Operations

Lampton 360; Hounslow; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Annual pay reviews

22 days holiday

Free gym membership

Pension scheme

Exclusive discounts

Online GP access

Cycle to work

CPD training

Job summary

Lampton Leisure is seeking an Aquatics Manager to lead Lifeguards, manage safety on poolside, and coordinate wet-side timetables and events. As a Duty Manager you’ll run day-to-day centre operations, open/close the site, and ensure a safe, enjoyable customer experience across our West London leisure centres.

You will drive team targets, provide leadership, and ensure CPD compliance while delivering inclusive aquatic programmes and reliable service for the local community.

Qualifications

• First Aid at Work qualification is required.
• National Pool Lifeguard Qualification (NPLQ) is required.
• Pool Plant Operator qualification is desirable.
• RLSS Trainer Assessor training is available, or training can be provided.
• Experience managing operations in the leisure sector, wet side operations.
• Previous supervisory experience.
• Clear communication with staff; ability to influence and motivate.
• Experience in a health and safety critical environment and applying legislation.

Responsibilities

• Line management of Lifeguards and responsible for team performance.
• Oversee daily, weekly and monthly pool operations and safety checks.
• Deliver a comprehensive aquatics programme and school holidays activities.
• Coordinate events like galas and holiday camps.
• Manage pool timetable and centre opening hours.
• Open/close the site as a Duty Manager and be first point of contact.
• Ensure health and safety reporting and incident management.
• Provide excellent customer service to facility users.
• Supervise maintenance and cleaning of the facility.
• Drive centre KPIs: occupancy, revenue, payroll, and participation.
• Report on aquatic programme effectiveness and KPIs according to Lampton procedures.

Skills

First Aid at Work

NPLQ

Pool Plant Operator

RLSS Trainer Assessor

Operations management

Supervisory experience

Communication

Health & Safety

Job description

Lampton Leisure is seeking an Aquatics Manager to lead Lifeguards, manage safety on poolside, and coordinate wet-side timetables and events. As a Duty Manager you’ll run day-to-day centre operations, open/close the site, and ensure a safe, enjoyable customer experience across our West London leisure centres.

You will drive team targets, provide leadership, and ensure CPD compliance while delivering inclusive aquatic programmes and reliable service for the local community.