Aqua Lounge Cafe Food and Beverage Assistant

Parkwood Leisure; Torquay; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dedicated Food and Beverage Assistant to oversee bar and catering operations. This role involves ensuring compliance with health and safety standards while delivering exceptional customer service. Ideal candidates will possess relevant catering qualifications and certifications, demonstrating a commitment to quality and safety. Join a dynamic team that values employee development and fosters a positive work environment, where your contributions will directly impact the community's leisure experience. This is a fantastic opportunity for those passionate about the hospitality industry.

Qualifications

• Recognized qualification in Catering or related field required.
• First Aid and Food Hygiene certificates are essential.

Responsibilities

• Supervise daily operations of bar and catering facilities.
• Ensure compliance with food safety regulations.
• Maintain high customer service standards.

Skills

Customer Service

Food Safety Regulations

Communication Skills

Teamwork

Education

Catering Qualification

First Aid Certificate

Food and Hygiene Certificate

Job description

Food And Beverage Assistant

Lex Leisure is a Community Interest Company (CIC) established to build upon the legacy of successful Paralympic Games in London and Rio, the Invictus Games, and other sporting events inspiring individuals with physical, mental, or health-related inequalities to be active. The company aims to deliver high-quality services to customers, prides itself on its health and safety record, and is committed to staff development.

Primary Objectives

• Supervise the day-to-day operations of the bar and catering facilities.
• Ensure the highest standards of health, safety, and customer care.

Key Responsibilities

• Oversee the operation of the bar, restaurant, and kitchen.
• Prepare and cook meals and snacks as required.
• Perform front-of-house bar duties when necessary.
• Ensure all food is properly covered, stored, labeled, and dated in compliance with food safety regulations.
• Handle, store, prepare, and serve food to prevent contamination.
• Restrict access to kitchen and bar areas to authorized personnel only.
• Complete all cleaning duties during shifts.
• Report injuries involving staff or members of the public to the Centre Manager.
• Record and pass on customer complaints to the Centre Manager.
• Follow all health and safety procedures at all times.
• Maintain a high level of customer service.
• Assist in managing the Centre’s quality assurance systems.
• Undertake cleaning and other duties as required.
• Comply with regulatory requirements.
• Adhere to company financial regulations, especially in cash handling.
• Provide a safe and efficient service to the public.
• Perform any additional duties as assigned by the Centre Manager to meet business objectives.

Candidate Qualifications

The ideal candidate will hold a recognised qualification in Catering or a related field, along with a first aid certificate and a Food and Hygiene Certificate. A strong knowledge of the leisure industry or similar small/medium enterprise experience is preferred.

Personal Characteristics

• Ability to build strong relationships with customers, clients, and colleagues.
• Effective communication skills at all levels of the organization.
• Willingness to work additional hours when required.
• Flexibility to work a 3-week rolling rota and from various locations.
• Commitment to good employee relations and delivering quality training.