Apprenticeship Skills Coach - Trainer (Level 3-5)Customer Service, Business Administration, Tea[...]

JR United Kingdom; Cardiff; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a leading training provider as an Apprenticeship Skills Coach, delivering high-impact support for Level 3-5 Apprenticeship programs in Cardiff. This fully remote role offers flexible hours, a focus on learner-centered support, and opportunities to empower professionals through coaching and development.

Benefits

Flexible working arrangements

Strong culture of staff wellbeing and retention

Qualifications

• Vocational expertise in management, leadership, and business.
• Ability to deliver training sessions on the full Apprenticeship standard.
• Experience in apprenticeship or education settings is desirable.

Responsibilities

• Manage a remote caseload of learners, guiding them through their apprenticeship journey.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Conduct monthly learner visits for support and progress tracking.

Skills

Communication

Coaching

Organizational Skills

Numeracy

Literacy

Education

GCSE A-C or equivalent

TAQA or Assessors award

Job description

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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Cardiff

Location: Fully Remote (UK-based)

Hours: Full-time or reduced hours available

• Flexible working arrangements

• Strong culture of staff wellbeing and retention

Are you passionate about empowering professionals through coaching and development?

Join a well-established training provider with a strong reputation for learner success and employee satisfaction. We are seeking a motivated Apprenticeship Skills Coach to deliver high-impact, learner-centred support for Level 3-5 Coaching Professional and Leadership apprenticeship programmes.

We are an independent vocational education training provider looking for positive, dynamic people to join our fast-expanding team, helping others progress and develop through their apprenticeships. This is an exciting employment opportunity for candidates interested in delivering apprenticeships.

About the job

You will manage a remote caseload of learners, guiding them through their apprenticeship journey. Your focus will be on delivering high-quality coaching, tailored support, and regular progress tracking to ensure every learner reaches their full potential and successfully completes their programme.

Responsibilities include visiting learners in the workplace or remotely, training and assessing them to ensure successful apprenticeship outcomes in line with contractual requirements and targets.

Key Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management standards.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Prepare learners for End-Point Assessment (EPA) and ensure timely achievement.
• Track progress and implement interventions to maintain engagement.
• Liaise with employers to align training with business needs and apprenticeship criteria.
• Maintain accurate records compliant with funding and Ofsted standards.
• Provide pastoral support and motivation to learners facing challenges.
• Stay current with industry trends to enhance delivery and learner outcomes.
• Prepare, agree, and review assessment plans with each candidate.
• Create learner portfolios to meet target standards and ensure timely submission.
• Conduct monthly learner visits, either face-to-face or remotely, to provide support.
• Conduct employer visits for progress reviews.

Requirements for the successful Apprenticeship Trainer

What We’re Looking For

- Vocational expertise in management, leadership, and business, with a passion for coaching future leaders and professionals.

You will need:

• Own transport and ability to cover the South if required (Remote delivery).
• Good written and verbal communication skills, able to relate well to staff and learners of all abilities.
• Ability to prioritize and manage workload, including travel for learner visits.
• Desire and ability to deliver training sessions to groups and individuals on the full Apprenticeship standard, including Vocational Qualification.
• Organized and methodical approach.
• Ability to work under pressure to meet deadlines.
• Self-motivated, yet effective in team settings.
• Good literacy and numeracy skills (GCSE A-C or equivalent).
• TAQA or Assessors award (or willingness to work towards).
• NVQ/Apprenticeship L2 or L3 qualification (supportive but not essential).

Additional desirable experience:

• Proven coaching or training experience in apprenticeship or education settings.
• Experience delivering Coaching Professional Level 3-5 and/or leadership/management programmes.
• Recognized assessor qualification (e.g., CAVA, TAQA, A1).