Apprenticeship Skills Coach - Trainer (Level 3-5)Customer Service, Business Administration, Tea[...]

JR United Kingdom; Cambridge; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading training provider is seeking an Apprenticeship Skills Coach to empower learners in Customer Service, Business Administration, and Leadership. The position requires managing a caseload of apprentices, delivering tailored guidance and ensuring their progress towards successful qualification. Ideal candidates will possess vocational expertise and strong coaching abilities to help facilitate meaningful professional development.

Benefits

Flexible working arrangements

Staff wellbeing initiatives

Qualifications

• Vocational expertise in management, leadership, and business.
• Good written and verbal communication skills.
• TAQA or Assessors award (or willingness to work towards).

Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Track progress and implement interventions to maintain engagement.

Skills

Coaching

Communication

Organisational Skills

Numeracy

Education

TAQA or Assessor's Award

NVQ/Apprenticeship L2 or L3 qualification (preferred)

GCSE A-C or equivalent

Job description

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Apprenticeship Skills Coach - Trainer (Level 3-5) Customer Service, Business Administration, Team Leader / Associate Project Manager & Operations Manager, Cambridge

Location: Fully Remote (UK-based)

Hours: Full-time or reduced hours available

• Flexible working arrangements

• Strong culture of staff wellbeing and retention

Are you passionate about empowering professionals through coaching and development?

Join a well-established training provider with a reputation for learner success and employee satisfaction. We’re seeking a motivated Apprenticeship Skills Coach to deliver high-impact, learner-centred support for Level 3-5 Coaching Professional and leadership apprenticeship programmes.

We are an independent vocational education training provider looking for positive, dynamic people to join our expanding team who want to help others progress through their apprenticeships. This is an exciting employment opportunity for candidates interested in delivering apprenticeships.

About the job

You will manage a remote caseload of learners, guiding them through their apprenticeship journey. Your focus will be on delivering high-quality coaching, tailored support, and regular progress tracking to ensure learners reach their full potential and successfully complete their programmes.

Visiting learners in the workplace/remotely and training and assessing them as part of their Apprenticeship to ensure successful outcomes in line with contractual requirements and targets.

Key Responsibilities

• Coach and mentor learners on Level 3-5 Coaching Professional and Leadership/Management standards.
• Deliver engaging 1:1 coaching sessions and group learning via virtual platforms.
• Prepare learners for End-Point Assessment (EPA) and ensure timely achievement.
• Track progress and implement interventions to maintain engagement.
• Liaise with employers to align training with business needs and apprenticeship criteria.
• Maintain accurate and compliant records in line with funding and Ofsted requirements.
• Provide pastoral support and motivation to learners facing challenges.
• Stay current with industry trends to enhance delivery and learner outcomes.
• Prepare, agree, and review assessment plans with each candidate.
• Create learner portfolios to target standards and ensure timely submission.
• Conduct learner visits at least monthly, either face-to-face or remotely, to provide support.
• Conduct employer visits to complete progress reviews.

Requirements for the successful Apprenticeship Trainer

What We’re Looking For

• Vocational expertise in management, leadership, and business, with a passion for coaching future leaders and supporting learners’ careers.
• Own transport and ability to cover the South if required (Remote delivery).
• Good written and verbal communication skills, able to relate well to staff and learners of all abilities.
• Ability to prioritise and manage workload, including travel for learner visits.
• Ability and desire to deliver training sessions to groups and individuals on the full Apprenticeship standard, including Vocational Qualification.
• Organised and methodical working approach.
• Ability to work under pressure to meet deadlines.
• Self-motivated and team-oriented.
• Good literacy and numeracy skills (GCSE A-C or equivalent).
• TAQA or Assessors award (or willingness to work towards).
• NVQ/Apprenticeship L2 or L3 qualification (preferred but not essential).

Additional desirable experience:

• Experience coaching or training learners in apprenticeship or education settings.
• Experience delivering Coaching Professional Level 3-5 and/or leadership/management programmes.
• Recognised assessor qualification (e.g., CAVA, TAQA, A1).