Apprentice Sales & Customer Service Adviser - 14752

Getting In Limited; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as an Apprentice Sales & Customer Service Adviser in a dynamic luxury women's fashion brand. You'll be at the forefront of customer interaction, providing exceptional service and support while engaging in visual merchandising and order management. This role not only offers hands-on experience in a fast-paced retail environment but also includes comprehensive training to enhance your skills in customer service. If you have a passion for fashion and a desire to thrive in a professional setting, this apprenticeship could be the perfect stepping stone for your career.

Qualifications

• Strong communication and IT skills are essential for this role.
• Professional demeanor and confidence are required.

Responsibilities

• Provide excellent customer service and support via various channels.
• Manage orders, visual merchandising, and keep up with fashion trends.

Skills

Communication skills

IT skills

Confidence

Professionalism

Education

Level 2 Customer Service Practitioner

Functional skills

Job description

Apply to: Apprentice Sales & Customer Service Adviser - 14752

Learning Provider

Delivered by NORTH LANCS. TRAINING GROUP LIMITED (THE)

Employer

KMC COLLECTIONS LTD

Vacancy Description

Working within a fast-paced environment, duties will involve:

1. Provide excellent customer service to all customers
2. Visual merchandising to customers via video calls
3. Taking orders over the phone/Whatsapp
4. Offering advice, guidance, and support
5. Fixing problems and offering solutions
6. Upselling products to increase sales
7. Picking and packing orders for delivery
8. Accepting incoming deliveries and checking items
9. Meeting and greeting clients who walk in
10. Updating company websites
11. Prioritising orders in order of importance
12. Keeping up to date with women's fashion trends

Key Details

Vacancy Title

Apprentice Sales & Customer Service Adviser - 14752

Employer Description

Kurt Muller is a luxury womens fashion brand established in 1988. We have a number of fashion outlets based around the UK with our wholesale showroom based in the heart of Manchester. We source directly from European factories to offer high quality & affordable womens fashion with new styles weekly! From dresses and tunics, to jackets and blouses, to casual tops and jeans - you'll be sure to find something to suit you! We are highly experienced in all aspects of design, sourcing, and production. Accessories include scarves, bags, belts, and jewellery.

Vacancy Location

UNIT 1 30-32 KNOWSLEY STREET M8 8HQ

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000289895

Key Dates

Apply From

03/12/2024

Closing Date For Applications

2025-03-01 23:59:59

Interview Begin From

Possible Start Date

2025-03-08 00:00:00

Training

Training to be Provided

• Level 2 Customer Service Practitioner
• Functional skills
• Work-based learning

Skills Required

Communication skills, IT skills, Confident, Professional