Apprentice Sales Advisor

EE Limited; Hendy; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Starting salary

Salary growth

Discounts on EE packages

Tech discounts

Online GP

Career development

Job summary

EE Limited is offering an Apprenticeship for an Apprentice Sales Advisor in Gorseinon, Swansea. The role involves speaking with customers over the phone, building relationships and recommending EE products and services to meet needs.

As part of the 15-month apprenticeship, you will complete an NVQ Level 2 in Customer Service with dedicated study time and college tutor support, while earning a starting salary and uncapped commission.

Qualifications

• NVQ Level 2 in Customer Service following the completion of the apprenticeship.

Responsibilities

• Speak with customers over the phone, recommending EE products and services to suit their needs.
• Complete a 15-month NVQ Level 2 in Customer Service during the apprenticeship.

Education

NVQ Level 2 in Customer Service

Job description

Apprentice Sales Advisor

Location: Gorseinon, Swansea

Country: UK

Industry: Sales and Marketing

Employment Type: Full Time

Posted By: EE

Posted Date: Wednesday, 2 September 2026

Reference: JS3166461571

Contact: EE

Rate: GBP

Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH.

What's in it for you

• A great starting salary of £22,527 rising to £26,116 after completion of the apprenticeship. Plus, an uncapped commission scheme.
• An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months).
• Huge discounts off your Mobile and Broadband packages, starting at £10 a month.
• Huge discounts off other tech such as Smart watches, speakers, tv's, gaming consoles and subscriptions.
• Discount codes to give out to friends and family
• Support to carve your own career path. We're passionate about helping our people grow the career they want.
• Online GP: Access to a private GP 24/7 for you and your immediate family

What you'll be doing

At EE, we believe every customer interaction should be a positive experience. You'll speak with customers over the phone, getting to know what matters most to them, building strong relationships, and recommending the right EE products and services to suit their needs. You'll use your energy and ambition to thrive and meet goals, and grow your skills along the way. From the latest mobile tech and broadband, and smart home solutions, every conversation is a chance to make a real impact and grow your confidence.

As part of your apprenticeship, you'll complete a 15-month NVQ Level 2 in Customer Service. We'll support you every step of the way - including one dedicated study day a week, guidance from a college tutor, and extra coaching to help you feel confident in your role.

Why choose EE

You don't need experience, all you need is a great attitude, a friendly voice, and the willingness to learn. We'll give you all the training you need and we're passionate about helping you kick start your career. At EE, you're part of something bigger. You'll make friends, learn new skills, and build confidence every day. We're proud to be inclusive and welcome people from all backgrounds - because everyone belongs here.