Apprentice Sales & Administrative Assistant

Ct-Skills; Stone Cross; On-site; GBP 6,000 - 9,000; Part time

Job summary

Ct-Skills in Stone Cross, United Kingdom, is offering an apprenticeship-style role supporting sales administration. You will screen inquiries, maintain CRM data, schedule calls, prepare quotes, and assist with invoices and reports.

You will learn about solar PV and battery systems while supporting the team with day-to-day admin tasks and customer service. Minimum weekly apprenticeship hours apply.

Qualifications

• Apprenticeship role with structured on-the-job learning.
• Willingness to spend time on apprenticeship work and training.

Responsibilities

• Assist with screening incoming sales inquiries via email, phone, and website forms.
• Keep customer databases and CRM systems up to date with accurate notes and contact details.
• Help schedule calls, follow up on routine quotes, and prepare sales materials.
• Research potential clients and market opportunities under the guidance of senior sales staff.
• Draft, format, and organize invoices, quotes, proposals, and internal reports.
• Manage generic email inboxes, and file digital records.
• Act as a friendly point of contact for routine customer service inquiries.
• Assist supervisors and team members with day-to-day administrative tasks as needed.

Job description

• Sales Enquiries: Assist with screening incoming sales inquiries via email, phone, and website forms.
• Database Maintenance: Keep customer databases and CRM systems up to date with accurate notes and contact details.
• Communication & Follow-ups: Help schedule Calls, follow up on routine quotes, and prepare sales materials
• Sales Support: Research potential clients and market opportunities under the guidance of senior sales staff.
• Learn: Solar PV and Battery Complete structured internal/external training on solar panel designs string vs. microinverters, and mounting systems. battery energy storage systems
• Document Preparation: Draft, format, and organize invoices, quotes, proposals, and internal reports.
• Office Operations: Manage generic email inboxes, and file digital records.
• Customer Service: Act as a friendly point of contact for routine customer service inquiries.
• Ad-hoc Support: Assist supervisors and team members with day-to-day administrative tasks as needed.
• Minimum of 6 hours per week spent on apprenticeship work and training.