Apprentice Payroll and Pensions Officer

Liverpool City Council; Liverpool; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

LGPS Pension

Health and wellbeing

Cycle to Work

Travel Pass

Car salary sacrifice

Family leave

Gym membership

Volunteering

Job summary

Liverpool City Council is recruiting an Apprentice Payroll and Pensions Officer to join our payroll and pensions team at Cunard Building, Water Street, Liverpool. You will learn to process payroll information, maintain accurate employee records, respond to queries, and ensure accurate and timely payments and pension contributions.

The role offers hands-on experience, customer service development, and progression through a recognised Level 3 Apprenticeship.

Responsibilities

• Accurately calculate pay and process payroll information for an allocation of employees.
• Maintain employee records and respond to payroll/pensions queries.
• Provide HMRC guidance as trained to staff and managers.
• Assist in preparing pensions documentation for the pensions fund.
• Support salary sacrifice schemes (annual leave, childcare vouchers, cycle to work).

Job description

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Job Reference liverpoolcitycouncil/TP/695/2351

Number of Positions:

1

Contract Type:

Fixed Term Full Time

35

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

06/11/2026

Job Category:

Region / Division:

Liverpool

Business Unit:

Job Introduction

Job title: Apprentice Payroll and Pensions Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven , dynamic and ready to deliver the very best for our communities . Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces - there's really something for everyone!

Kick-start your career with Liverpool City Council as an Apprentice Payroll and Pensions Officer. This exciting opportunity will enable you to gain valuable workplace experience while working towards a recognised apprenticeship qualification.

You will support the delivery of payroll and pension administration services for Council employees, learning how to process payroll information, maintain accurate employee records, respond to queries, and ensure payments and pension contributions are administered accurately and on time. Working as part of a supportive team, you will develop skills in customer service, data management, compliance, and the use of specialist payroll systems.

The role:

• The role of Apprentice Payroll and Pensions Officer will require you to accurateley calculate pay, raise debtor accounts and pay expenses for an allocation of employees.
• You will work in accordance with practices and procedures and in line with conditionsof employment and statutory regulations.
• In the role of Apprentice Payroll and Pensions Officer, you will ensure that employees are duly removed from payroll for payment purposes when notified
• The role will require you to provide advice and guidance relating to the application of the HMRC Regulations to employees, their representatives, Head Teachers, Managers of City Council and other agencies (following training)
• You will calculate and provide necessary pensions documentation to the pensions fund in a timley manner.
• The role of Apprentice Payroll and Pensions Officer will require you to assist in the processing of salary sacrifice arrangements for the purchase of annual leave, childcare vouchers, cycle to work and car salary sacrifice schemes.

This role is fixed term for the purpose of completing the Payroll Administrator Level 3 Apprenticeship and will end 24 months after you start with us.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a "Flexibility First" approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme - option to join the AVC Scheme
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time -a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

Next steps:

• Closing date: midnight on Friday 6th November 2026
• Shortlisting date: w/c 16th November 2026
• Interview date: w/c 30th November 2026
• Interview type: Face to Face

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve . As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment , we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role .

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail] .

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances .