Pupil Tracking Officer- Children Missing Education (CME)

Liverpool City Council; Liverpool; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days holiday

Agile working

Pension scheme

Training opportunities

Health wellbeing

Cycle to work

Travel pass

Car lease

Family friendly leave

Gym memberships

Employee volunteering

Descripción de la vacante

Liverpool City Council invites applications for a Pupil Tracking Officer (Children Missing Education) at Cunard Building, Water Street, Liverpool. The role focuses on statutory duties to locate and support children missing education and to re-engage them in suitable educational provision.

You will manage a caseload, conduct home visits and work in partnership with schools and families to safeguard and support children's educational needs.

Responsabilidades

• Support statutory duties to identify, locate and support children missing education
• Deliver effective tracking investigations to identify children without educational provision and support re-engagement into suitable full-time education
• Manage a caseload of children and families, undertaking enquiries, home visits and partnership working to establish education status and needs
• Maintain accurate records, monitor outcomes and ensure compliance with education legislation, safeguarding requirements
• Apply knowledge of Children Missing Education guidance, school attendance legislation and safeguarding to make informed decisions for positive outcomes
• Exhibit excellent communication, case management and analytical skills to build relationships with schools, families and partner agencies
• Contribute to improving educational outcomes for vulnerable children by promoting engagement and safeguarding

Descripción del empleo

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Job Reference liverpoolcitycouncil/TP/48473/2369

Number of Positions:

1

Contract Type:

Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

04/11/2026

Job Category:

Children's Services

Region / Division:

Liverpool

Business Unit:

Job Introduction

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co-produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people and their networks. This is a model we can be proud of and one that truly belongs to all of us.

Join a service that's really making a difference. Liverpool Children's Services is proud to be rated "Good" by Ofsted, with inspectors recognising the positive impact of our work for children, young people and families across the city.

Liverpool City Council Children and Young People's Services has recently undergone its Ofsted ILACS inspection, achieving a positive outcome across all four judgement areas (three judgement areas securing a ‘Good’ outcome), with inspectors praising stronger social work practice, a more stable workforce, and improved outcomes for children, young people and their networks. The Ofsted report specifically highlighted "improvements to Liverpool's social work workforce, with the council moving from relying predominantly on temporary staff to employing a majority permanent workforce. Reduced workloads have enabled practitioners to develop more meaningful relationships with children and families, while social workers told inspectors they felt well supported and appropriately challenged by managers, with morale described as high."

Jenny Glennard, Corporate Director of Children and Young People’s Services, said the inspection reflected both the commitment of the workforce and a renewed focus on children and young people's experiences. "I am very proud of our workforce, our schools, and our partners who work tirelessly to support the children of the city. There is always more to do, and we will continue to build on this progress."

This achievement reflects the dedication, passion and expertise of our workforce, and our commitment to delivering high-quality services that help children thrive. If you're looking to build your career in a supportive and ambitious organisation who are striving for excellence, we'd love to hear from you!

The role:

• As a Pupil Tracking Officer (Children Missing Education) you will support in fulfilling statutory duties to identify, locate and support children who are missing education
• Delivery of effective tracking investigations to identify children without educational provision and support their re‑engagement into suitable full‑time education
• In the role, you will manage a caseload of children and families, undertaking enquiries, home visits and partnership working to establish children’s educational status and needs
• The role of Pupil Tracking Officer involves maintaining accurate records, monitoring outcomes and ensuring compliance with relevant education legislation, statutory guidance and safeguarding requirements
• Your demonstrable knowledge of Children Missing Education guidance, school attendance legislation, safeguarding practice and multi‑agency working will enable you to make informed decisions and achieve positive outcomes for children
• The role requires excellent communication, case management and analytical skills, with the ability to build effective relationships with schools, families and partner agencies
• You will contribute to improving educational outcomes for vulnerable children by promoting engagement, supporting access to education and safeguarding children at risk of missing education

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time –a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

We reserve the right to close this vacancy early. Once the role has closed, you will not be able to submit an application, and we are unable to reopen the vacancy for you to complete it. We strongly recommend submitting your application well in advance of the closing date to avoid disappointment.

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail] .

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.