Apprentice Office Administrator

Total People; Greater Manchester; On-site; GBP 11,000 - 14,000; Full time

Job summary

Total People in the UK is seeking an apprentice administrator to support our administrative operations. Most work will be office based, with exposure to administrative workflows in a veterinary diagnostics context.

You will handle telephone and email enquiries, process samples, enter data, create reports, manage stock, and prepare client letters. An interest in administrative work and willingness to attend events such as Crufts are essential.

Responsibilities

• Handle telephone and email enquiries from customers
• Sort and process incoming samples
• Enter sample information into the database
• Create reports and documents with high accuracy
• Dispatch samples to partner laboratories
• Manage stock and order office supplies
• Maintain internal databases
• Carry out general office duties including filing and photocopying
• Proofread documents
• Produce letters for clients and third parties
• Assist with outgoing post
• Attend shows and events such as Crufts

Job description

We provide a comprehensive range of diagnostic tests for veterinary surgeons, breeders, sanctuaries, zoos, universities, laboratories, state departments, and animal owners throughout Europe. Our office receives samples from veterinary practices and breeders across the UK. We are now looking for an apprentice to support our administrative operations

Key Duties

• Handling telephone and email enquiries from customers
• Sorting and processing incoming samples
• Data entry of sample information
• Creating reports and documents with a high level of accuracy
• Dispatching samples to partner laboratories
• Stock control and ordering laboratory/office supplies
• Maintaining internal databases
• General office duties including filing, photocopying, and preparing document bundles
• Proof reading documents
• Producing letters for clients and third parties
• Assisting with outgoing post
• Attending shows and events such as Crufts

Please note that additional duties may be required from time to time as part of the normal operation of the business. Most work will be office based, so an interest in administrative work is essential.