Apprentice Maintenance Assistant

Cottons Hotel & Spa; Sworton Heath; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Employee discounts

Job summary

Cottons Hotel & Spa in Knutsford, near Manchester, is seeking a Maintenance Operative to support the Maintenance Manager with repairs across the hotel, spa and grounds, fixing issues before guests are affected, and handling urgent requests with warm hospitality. This is a full-time, permanent role working five days a week with some weekend and bank holiday flexibility.

Over two years you’ll progress toward a Level 2 Property Maintenance Operative qualification, learning basic plumbing,

Qualifications

• This role requires organization, focus and a willingness to learn.
• Friendly approach when helping guests and colleagues is essential.
• Training will develop basic maintenance skills and safe working practices.

Responsibilities

• Support the Maintenance Manager with quick, safe fixes to keep guests happy.
• Assist with planned maintenance and improvement projects within budgets.
• Respond to urgent requests from hotel teams and resolve issues promptly.
• Keep stock of spare parts and materials, using them responsibly.
• Participate in maintenance training covering safety and procedures.
• Represent the hotel professionally in appearance and manner.

Skills

Organised

Friendly

Keen to learn

Customer-focused

Education

Level 2 Property Maintenance Operative qualification

Job description

You'll usually start with a team briefing, where you'll receive your job sheets and find out which tasks need to be completed first. From there, you'll support the Maintenance Manager with jobs around the property, focusing on fixing issues before they affect our guests' experience. You'll also respond to urgent requests from guests and team members, solve problems promptly and provide warm, friendly hospitality to everyone you meet along the way.

• Helping the Head of Facilities keep the hotel, spa and grounds looking their best and maintained to a high standard
• Working on planned maintenance and improvement projects, keeping to agreed timescales and budgets
• Responding to maintenance requests from different hotel teams, tackling the most urgent jobs first and completing work safely, quickly and cost-effectively
• Checking that spare parts and materials are stocked, looked after and used responsibly
• Taking part in maintenance training covering safety, security, team procedures and great service
• Supporting the Maintenance Manager with health and safety in the department and helping other teams when needed
• Representing the hotel professionally through your appearance, attitude and the way you work with guests and colleagues
• Following company policies and procedures and communicating clearly with Heads of Department

Your Training: Over your first two years, we'll support you to complete a Level 2 Property Maintenance Operative qualification. You will learn practical skills including basic plumbing, decorating, simple electrical tasks and fixing breakdowns. Your learning will combine face-to-face support and online visits through a structured programme tailored to you.

Located just outside of the fashionable town of Knutsford, Cottons Hotel & Spa is an established hotel offering award winning spa and gym facilities, business facilities, comfy bedrooms and a locally sourced menu. With so much going on, no two days are ever the same at Cottons. Owned by Daniel Thwaites with a good network of nearby commuting towns, Cottons Hotel & Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, surrounded by the lush green Cheshire plains.

You don't need to know everything already; we'll help you learn. We're looking for someone who is organised, focused, keen to get stuck in and proud of doing a job well. Because you'll be working around hotel guests, you'll also need to be friendly, considerate and aware of busy periods.

This is a full-time, permanent role working five days out of seven. You'll need some flexibility to work weekends and bank holidays when required.

• Earn £10.85 per hour as a starting wage if you're under 20
• Get a permanent job from day one, with opportunities to grow across our locations
• Learn in a way that fits around your role and your learning needs
• Build extra skills through additional courses and experience with other teams
• Work alongside experienced people who will support you
• Access your earnings through Stream so you don't always have to wait until payday
• Enjoy discounts on the high street, food, drink and hotel stays for you, family and friends
• We welcome all ages, apprenticeships aren't only for school leavers
• Competitive salary
• 28 days' annual leave, rising to 33 after five years
• Access up to 40% of your wages as you earn them through Stream
• Health cash plan and life assurance
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Training programmes available to everyone
• A supportive, engaging place to work