Apprentice Maintenance Assistant

Thwaites; Knutsford; Remote; GBP 14,000 - 18,000; Full time

Benefits offered by this job

28 days’ annual leave (rising to 33)

Stream wage access

Employee discounts

Job summary

Thwaites is offering an Apprentice Maintenance Assistant role in Knutsford. You will join the Facilities team to learn practical maintenance skills while supporting daily tasks around our hotel, spa and grounds.

The role requires flexibility for weekends/bank holidays and a friendly approach with guests. You’ll work towards a Level 2 Property Maintenance Operative qualification over two years, combining hands-on training with online learning to cover basic plumbing, decorating, simple electrical

Qualifications

• Willing to learn on the job and develop maintenance skills.
• Good organisational and communication skills.
• Friendly and helpful attitude with guests and colleagues.

Responsibilities

• Support Maintenance Manager with ongoing tasks around the hotel, spa and grounds.
• Assist with planned maintenance and urgent requests.
• Ensure safe, efficient completion of tasks within timescales and budgets.
• Check stock of spare parts and materials and report needs.

Skills

Organised

Friendly

Team player

Keen to learn

Education

Level 2 Property Maintenance Operative

Job description

Apprentice Maintenance Assistant | Earn while you learn

Ready to start your career in maintenance? You’ll join our Facilities team and help keep our hotel, spa and grounds looking great and working as they should. No two days will be exactly the same.

Who we are looking for:

You don’t need to know everything already; we’ll help you learn. We’re looking for someone who is organised, focused, keen to get stuck in and proud of doing a job well. Because you’ll be working around hotel guests, you’ll also need to be friendly, considerate and aware of busy periods. This is a full-time, permanent role working five days out of seven. You’ll need some flexibility to work weekends and bank holidays when required.

Day to Day:

You’ll usually start with a team briefing, where you’ll receive your job sheets and find out which tasks need to be completed first. From there, you’ll support the Maintenance Manager with jobs around the property, focusing on fixing issues before they affect our guests’ experience. You’ll also respond to urgent requests from guests and team members, solve problems promptly and provide warm, friendly hospitality to everyone you meet along the way.

You’ll get involved in:

• Helping the Head of Facilities keep the hotel, spa and grounds looking their best and maintained to a high standard
• Working on planned maintenance and improvement projects, keeping to agreed timescales and budgets
• Responding to maintenance requests from different hotel teams, tackling the most urgent jobs first and completing work safely, quickly and cost‑effectively
• Checking that spare parts and materials are stocked, looked after and used responsibly
• Taking part in maintenance training covering safety, security, team procedures and great service
• Supporting the Maintenance Manager with health and safety in the department and helping other teams when needed
• Representing the hotel professionally through your appearance, attitude and the way you work with guests and colleagues
• Following company policies and procedures and communicating clearly with Heads of Department

Your Training:

Over your first two years, we’ll support you to complete a Level 2 Property Maintenance Operative qualification. You will learn practical skills including basic plumbing, decorating, simple electrical tasks and fixing breakdowns. Your learning will combine face‑to‑face support and online visits through a structured programme tailored to you.

Why choose an apprenticeship with Thwaites?

• Earn £10.85 per hour as a starting wage if you’re under 20
• Get a permanent job from day one, with opportunities to grow across our locations
• Learn in a way that fits around your role and your learning needs
• Build extra skills through additional courses and experience with other teams
• Work alongside experienced people who will support you
• Access your earnings through Stream so you don’t always have to wait until payday
• Enjoy discounts on the high street, food, drink and hotel stays for you, family and friends
• We welcome all ages, apprenticeships aren’t only for school leavers

In addition to the above, we are offering a rewarding role with scope for career progression along with;

• Competitive salary
• 28 days’ annual leave, rising to 33 after five years
• Access up to 40% of your wages as you earn them through Stream
• Health cash plan and life assurance
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Training programmes available to everyone
• A supportive, engaging place to work