Apprentice Inside Sales & Admin Specialist

Tdr Training Ltd; Gateshead; On-site; GBP 12,000 - 18,000; Full time

Job summary

Air Purification Skroll Limited (APSL) is seeking an apprentice to provide administrative support to the Internal Sales Team. You will process orders, prepare quotations, maintain customer records, and handle enquiries while developing product knowledge and commercial skills.

You will work closely with customers, suppliers and production to ensure smooth order delivery, gain experience across departments, and build professional skills in customer service, organisation and communication.

Qualifications

• GCSE English Language or English Literature at grade 4+.
• GCSE Maths at grade 4+.
• Customer care skills are desirable.

Responsibilities

• Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders and day-to-day sales activities.
• Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments.
• Prepare and issue quotations for customers, gathering pricing, technical information, and lead times.
• Maintain and update customer records, price lists, product information, and sales documentation.
• Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery.

Skills

Administrative support

Order processing

Customer service

Communication

Organisation

Education

GCSE English

GCSE Maths

Job description

Air Purification Skroll Limited (APSL) is seeking an apprentice to provide administrative support to the Internal Sales Team. You will process orders, prepare quotations, maintain customer records, and handle enquiries while developing product knowledge and commercial skills.

You will work closely with customers, suppliers and production to ensure smooth order delivery, gain experience across departments, and build professional skills in customer service, organisation and communication.