Apprentice HR & Training Administrator

Network Plus group; United Kingdom; Remote; GBP 23,000 - 26,000; Full time

Job summary

Go Traffic Management Limited is hiring an Apprentice HR & Training Administrator to support the HR/Training department in Worsley. The role covers employee lifecycle tasks from onboarding to leavers, managing records, and assisting HR Advisors with queries and documentation.

You will be the first point of contact for HR inboxes and calls, ensuring timely responses and escalation where needed, while contributing to an efficient HR service across the business.

Qualifications

• Previous administration experience.
• Experience handling HR administrative tasks and employee records.
• Familiarity with HR systems and documentation.

Responsibilities

• Assist Senior Talent Partners with offer letters and contracts.
• Process starter documentation and onboarding records.
• Maintain employee records and respond to queries.
• Produce and monitor reports on training and staff data.
• Handle leaver processes and payroll cutoffs.
• Support with ad hoc reporting and admin tasks.

Skills

Administrative experience

HR processes

Employee records

Tools

Modular Plus

Skills Station

Job description

Apprentice HR & Training Administrator

Department: HR/Training

Employment Type: Permanent

Location: Worsley

Compensation: £22,568 - £26,436.80 / year

Description

As a HR & Training Administrator, you will be responsible for ensuring the employee journey is smooth and consistent.

Alongside administration duties, you will be the first point of contact for most queries via the inboxes and the telephone for your assigned Contracts working with the HR Advisors inline with the escalation process.

You will be an integral part of the wider HR Department that supports wider business to maintain an efficient and effective service.

Key Responsibilities

Recruitment

• Assisting Senior Talent Partners with putting together offer letters and contracts of employment
• Liaising with and developing relationships with candidates prior to employment
• Update and maintain records between HR and Senior Talent Partners

New Starters

• Processing starter documentation for PAYE (monthly & fortnightly), Subcontractor and Hudson, including eligibility to work documentation, training qualifications and induction records on all internal system such as Modular Plus and Skills Station
• Ensuring all documentation is completed and stored correctly for wider departments such as Payroll, training and occupational health
• Ensure that all employees/Labour only sub-contractors are set up within the correct time frame to ensure smooth introduction into the business (IT Systems)
• Maintain the New Starter Inbox (Connectwise)
• Ensure that all New Starters hold valid ID Cards to maintain site compliance

Employees

Maintaining Employee Records (Includes but not limited to):

• Processing salary increases/changes to terms and conditions inline with Company policy and the DOA
• Ensure employee accounts are up to date to include any changes within the correct time frame i.e. payroll cut off dates
• Maintain and update accurate employee records – change of details, Maternity & Paternity Leave.
• Maintain accurate training records, in line with Role & Contract requirements, liaising with the relevant Training Co-ordinators to ensure prompt turnaround of certificates of attendance
• Reference Requests
• Respond to any employee/manager queries received in a timely manner

Reporting

• Monitoring and reporting on Inclusion and Diversity Data using Excel
• Producing starters and leavers reports to monitor staff turnover
• Submitting weekly training attendance, capacity and cost of failure report
• Raise and issue training recharges in line with company policy and procedure
• Submit a weekly team brief attendance report
• Produce & submit weekly CITB grant claims with the relevant accrediting body
• Produce accurate reports regarding raising and issuing training recharges in line with company policy and procedure
• Supporting with the production of any adhoc reports required, such as the Board
• Report or salary data

Leavers

• Process any leavers forms on in the required timeframe liaising with the required departments i.e. Payroll, fleet, IT etc.
• Correspond with PAYE leavers regarding leave data via letter/email – Resignation Acknowledgement
• Process individual training recharges as required

Adhoc (Include but not limited to):

• Telephone – receiving & dealing with employee queries
• Emails – maintaining inboxes according to SLAs
• Any other duties as required

Experience and Qualifications

• Previous administration Experience

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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