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Apprentice Customer Advisor

Stellantis &You UK

Edgware

On-site

GBP 15,000 - 20,000

Full time

30+ days ago

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Job summary

Stellantis &You UK is looking for an Apprentice Customer Advisor to join their team in Edgware. This apprenticeship offers a unique opportunity to gain hands-on experience in customer service within the automotive industry, while earning a salary. Candidates should have a minimum of GCSEs in Maths and English and possess strong communication skills. The program aims to provide a comprehensive understanding of the aftersales business, fostering personal and professional growth.

Benefits

Training at our dedicated Academy

Specialised training sessions with in-house trainer

Employee Car Scheme

Employee Share Scheme

Money savings at large retailers through Reward Gateway

Qualifications

Minimum of GCSEs Grade C/4 in Maths and English or equivalent.
Self-motivated and passionate individual.
Excellent communication skills with the ability to build relationships.

Responsibilities

Develop the ability to interpret customer and business needs.
Deliver first-class customer service.
Gain hands-on experience in the automotive industry.

Skills

Communication

Problem Solving

Teamwork

Education

GCSEs Grade C/4 including Maths and English or equivalent

National 4 or above in English and Maths

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Stellantis &You Customer Advisor Apprentice

NVQ Level 2 in Customer Service Practitioner
2-year fixed term contract
September 2025 intake

Your journey with us

This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands-on experience in the automotive industry as a Customer Advisor.

As a Stellantis &You Apprentice, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. This program aims to provide a comprehensive understanding of the aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.

Are you the ONE?

You should have a minimum of GCSEs Grade C/4 including Maths and English or equivalent. In Scotland, applicants must have or be predicted to achieve National 4 or above in English and Maths and either a Science or Technical subject. Standard Grades 1-4 and Intermediates are also accepted.

You are a self-motivated, passionate, innovative individual. You have excellent communication skills and are able to build strong, collaborative, working relationships with employees and teams across the organisation and at all levels. You are organised and are good at absorbing information and analysing problems, above all with a creative mindset.

The Benefits

Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready, from day one you will have access to:

2-year fixed term contract
Training at our dedicated Academy
Specialised training sessions with our in house trainer
Employee Car Scheme
Employee Share Scheme
Money savings at large retailers through the Reward Gateway

Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Contract

Job function

Job function
Customer Service
Industries
Motor Vehicle Manufacturing

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