Apprentice Client Services Account Manager

Getting In Limited; Huddersfield; On-site; GBP 20,000 - 24,000; Full time

Job summary

An exciting opportunity awaits as an Apprentice Client Services Account Manager with a leading print and direct mail company. This role is perfect for someone eager to learn and grow, working within a supportive and dynamic team. You will engage with customers, manage quotations, and handle various office tasks, all while developing essential skills through a structured apprenticeship program. Join a company that values initiative and teamwork, where your contributions will help shape the future of direct marketing. If you're ready to embark on a rewarding career path, this apprenticeship is the perfect starting point for you.

Qualifications

• Eager to learn new skills and systems with a great eye for detail.
• Confident in building relationships with team members and customers.

Responsibilities

• Taking briefs from customers and creating quotations.
• Responding to emails and dealing with general office duties.
• Inputting data onto internal systems with high accuracy.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem-solving skills

Administrative skills

Number skills

Analytical skills

Team working

Initiative

Excellent Attendance

Excellent Timekeeping

Microsoft Office Skills

Reliable

Education

Completion of Apprenticeship Training Programme

Tools

Microsoft Office

Excel

Job description

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Apply to: Apprentice Client Services Account Manager

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Apprentice Client Services Account Manager

Apply From: 01/02/2025

Learning Provider

Delivered by KIRKLEES COLLEGE

Employer

PROPACK DIRECT MAIL LIMITED

Vacancy Description

The perfect candidate will be eager to learn new skills and systems. They will be outgoing, chatty and have confidence to build relationships with team members and customers. The successful candidate will be part of a friendly, supportive and hard-working team. The candidate will be willing to work well with the wider team and not be afraid to ask questions. A great eye for detail would go a long way as they will be looking at artwork pre-production.

This fantastic opportunity will involve:

• Taking briefs from customers.
• Creating quotations.
• Understanding print terminology.
• Sending jobs to production.
• Raising outwork orders.
• Understanding data briefs including different mail sortation methods.
• Using Excel and Microsoft Office.
• Responding to emails in an efficient and professional manner.
• Dealing with general office duties.
• To deal courteously and efficiently with all visitors.
• Answering the telephone in a professional manner and dealing with enquiries.
• Assisting all members of the team as and when required.
• Inputting data onto internal systems with a high level of accuracy.
• Dealing with stationery/stock levels and reordering as and when appropriate.
• Dealing with requests for information quickly and efficiently.
• Ensure that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

As part of your contract of employment, completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

• Attend and be punctual for all induction sessions, lessons and all work-based training/support sessions.
• Complete all required assignments by the required timeline.
• Build up your portfolio of evidence ongoing during your apprenticeship programme.
• Access support from your tutor/assessor and manager with regards to any evidence requirements or support as and when required.

Key Details

Vacancy Title

Apprentice Client Services Account Manager

Employer Description

Propack are an award-winning print and direct mail company based in Huddersfield. With over 25 years direct marketing experience, they operate a state-of-the-art production site covering: creative, data, print, direct mail, fulfilment and distribution.

Vacancy Location

Unit 4- 5 Fieldhouse Park Huddersfield HD2 1FA

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000299073

Key Dates

Apply From

01/02/2025

Closing Date For Applications

2025-02-12 23:59:59

Interview Begin From

Possible Start Date

2025-02-17 00:00:00

Training

Training to be Provided

Business Administrator Level 3 Apprenticeship Standard:

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and your own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

You will cover the necessary Knowledge, Skills and Behaviours, gather evidence and attend workshop/taught classes throughout the duration then complete an End Point Assessment.

The End Point Assessment involves:

• Portfolio Development.
• Presentation.
• Multi-Choice Test.
• Professional Observation.
• Professional Discussion and Interview.

You will be given paid time off for study to achieve your apprenticeship.

Learning Provider

KIRKLEES COLLEGE

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Excellent Attendance, Excellent Timekeeping, Microsoft Office Skills, Reliable.

Apply Now