Apprentice Burials Administration Officer

Cormac; Redruth; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Permanent contract

College sessions

Job summary

Cormac is offering an Apprenticeship for a Burials Administration Officer based in Redruth, Cornwall. You will join the Level 3 Business Administration Apprenticeship, attending college on a day-release basis and gaining hands-on experience in burial administration.

You will be supported by qualified staff while developing skills in records management, legal documentation, and customer liaison. A permanent role is offered on successful completion.

Qualifications

• 5 GCSEs at grade 4/C or above, including maths and English.
• Strong IT skills including Word, Excel and email usage.
• Prepared to attend college sessions at Truro and Penwith College.

Responsibilities

• Provide administrative support across multiple functions under supervision.
• Assist in burials administration and liaison with funeral directors and families.
• Support processing of legal documents for burial ownership and transfers.
• Maintain and update burial service records and registers (written and computerised).
• Assist with reporting and data/statistics collection as requested.
• Help with stock control and re-ordering of registers, permits and related items.
• Coordinate with memorial processes and organize information for monuments.

Skills

Business Administration

IT literacy

Education

GCSEs including maths & English

Tools

Microsoft Word

Microsoft Excel

Email

Job description

Get paid, get skilled, get your career going! Cormac's apprenticeships are a great way to #buildyourfuture, providing you with a permanent contract, a competitive salary and a training programme dedicated to getting the best out of you. If you're passionate about Business and Administration, then we want to hear from you!

This is an exciting opportunity for a Burials Administrator Apprentice to be supported through the Level 3 Business Administrator Apprenticeship Standard whilst working for Cormac. You will gain skills, knowledge and experience throughout Cormac’s Environment Burial Administration Service while being mentored by experienced colleagues.

About the role

You will be enrolled on the Level 3 Business Administration Apprenticeship Standard with one of our preferred training providers. You will be expected to attend the college on day-release basis to complete your apprenticeship.

As an Apprentice Burials Administration Officer, you will be supported by qualified staff in all areas of your role.

Please view the apprenticeship standard Business administrator / Skills England

Duties include (but are not limited to):

• Provide technical and administrative support across multiple functions, working alongside experienced managers and teams.
• Develop knowledge, skills and behaviours in the organisation of burials in accordance with Institute of Cemetery and Crematorium Management including all statutory requirements and liaison with funeral directors and bereaved families.
• Learn how to process and support the substantiation of legal Exclusive Right of Burial ownership, ultimately producing legal documentation based on individual circumstances for ownership transfers i.e. statutory declarations, form of assent, assignments, renunciations and relinquishments.
• Assist in providing technical and general support to burial teams.
• Develop competency in maintaining and updating all records and registers (written and computerised) in respect of the burial service.
• Learn how to prepare reports and compile data or statistics as requested.
• Assist with stock control and re-ordering of registers, orders, permits, etc.
• Learn the processes involved with the authorisation and issuing of permission to monumental masons to erect all individually applied for memorials
• Develop knowledge in the provision of information regarding family history searches.
• Support the organisation and procurement of memorial benches for customers, siting of same and organising installation.

We are looking for:

• An employee who is passionate about Business Administration. You will be committed to completing a Business Administration apprenticeship and continuing your personal development.
• Current or predicted 5 GCSEs at Grade 4/C or above, including maths and English
• Experienced in the use of I.T. such as E-Mail, Word, Excel, social media etc.
• You must be able to attend Truro and Penwith College for College sessions.

Our offer to you

Salary: £18,693.75 per year, progressing after 12 months to the Real Living Wage (as set by the Living Wage Foundation)

Working Hours: 37 hours per week

Contract Type: Permanent

Location: Western Group Centre, Radnor Road, Scorrier, Redruth, Cornwall, TR16 5EH

College: Truro and Penwith College, Truro, Cornwall

Safeguarding

We are committed to safeguarding the welfare of all our service users, clients and customers. If the role is working with vulnerable individuals and/or children and young people, you will be asked to complete a relevant DBS check to be successfully appointed to the role.

Thank you for your interest in supporting our important work at Cormac.