Apprentice Administration Assistant

Manchester University NHS Foundation Trust

Liverpool

On-site

GBP 26,000 - 27,000

Full time

20 hours ago

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Job summary

The North West Genomic Laboratory Hub (Liverpool Site) of Manchester University NHS Foundation Trust is offering an Apprenticeship for an Apprentice Administrative Assistant. You will provide essential administrative support within the Genomics Laboratory and act as a first point of contact for service users.

This fixed term apprenticeship lasts 18 months with Annex 21 pay during training; upon successful completion the role becomes permanent.

Qualifications

Lives in the UK or EEA for the last three years.
Willing to undertake a Level 3 Apprenticeship within 18 months.
GCSE English and Maths (or equivalent).

Responsibilities

Undertake defined administrative tasks to assist the delivery of a Laboratory Genetics Service.
Act as main point of contact for service users, answering calls and emails.
Dispatch letters and clinical reports by post or email.
Archive and/or scan paper filing of documents.
Provide other general administrative duties within the team.
Collaborate with department members to deliver a reliable service.

Skills

Microsoft Office

Keyboard skills

Confidentiality

NHS experience

Administrative tasks

Education

Level 3 Apprenticeship

GCSE English and Maths

Tools

Microsoft Word

Excel

Job description

We have vacancies in the following sectors

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Main area Genomics Grade Band 3 Contract 18 months (18 months fixed term apprenticeship, Annex 21 rate paid during Apprenticeship) Hours Full time - 37.5 hours per week (Saturday working on a rota basis, with enhanced pay and a day of in lieu) Job ref 349-SPH-8275175-RL4 - APP

Site Genomics Laboratory, Liverpool Women's Hospital Town Liverpool Salary £25,760 - £27,476 Annex 21 applies during the training period. Salary period Yearly Closing 18/09/2026 23:59

Job overview

An exciting opportunity has arisen for an Apprentice Administrative Assistant to join the North West Genomic LaboratoryHub (Liverpool Site). We are looking for a self-motivated, hard working individual with the ability to use their own initiative and work well within a team. The successful candidate will need to be able to prioritise their own workload and demonstrate good communication and organisational skills, whilst adhering to the Trust's Values and Behaviours framework.

This is initially a fixed term contract for the duration of the Apprenticeship programme. On successful completion of the apprenticeship qualification, the role will become permanent.

To apply for this Apprenticeship role, you must meet the following apprenticeship eligibility criteria:

Have lived in the UK or the EEA for the last three years continuously
If working on a Visa, the remaining duration must cover the duration of the Apprenticeship.

GDPR Disclaimer: In applying for this position, you agree to Manchester University NHS Foundation Trust sharing your application details including name, contact details, experience and qualifications with the externally contracted Learning Provider for the purpose of confirming eligibility and enrolling you on the apprenticeship.

Main duties of the job

This is an Apprenticeship opportunity, and as such, candidates will be expected to meet the following criteria by the end of their apprenticeship programme.

JOB PURPOSE

Undertake defined administrative tasks to assist in the delivery of a safe, effective and efficient Laboratory Genetics Service.
Act as a main point of contact for service users, answering telephone calls and responding to emails.
Dispatch letters and clinical reports by post or email.
Archive and/or scan paper filing of clinical referrals, reports and other laboratory documents.
Provide other general administrative duties as required within the team and appropriate to the grade.
Collaborate with other members of the department to achieve an effective and reliable service.

A detailed list of the main duties and responsibilities associated with this role can be found on the Job Description attached.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Detailed job description and main responsibilities

Annex 21 Payscale

Duration

Salary Payable

(i) up to 12 months prior to completion of training:

75% of the top of the band

(ii) more than one but less than two years prior to completion of training:

70% of the top of the band

(iii) more than two but less than three years prior to completion of training:

65% of the top of the band

(iv) more than three years from completion of training:

60% of the top of the band

Starting pay for any trainee / apprentice must be no less than the rate of the main (adult) rate of the National Minimum Wage.

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access ‘Inside MFT – Your Candidate Place, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided.

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Qualifications