Applied AI Specialist (Productivity and Tooling)

NICE – The National Institute for Health and Care Excellence; Manchester; Hybrid; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Generous NHS Pension

Flexible working

Exclusive discounts (Blue Light Card)

27 days annual leave + bank holidays

Inclusive staff networks (e.g., Women,

Tailored development

Job summary

NICE – The National Institute for Health and Care Excellence is seeking an Applied AI Specialist (Productivity and Tooling) to lead practical adoption, optimisation and governance of AI tools that boost productivity and decision quality. The role focuses on safe, ethical, value-driven solutions aligned to NICE strategy.

The position emphasizes deploying AI-enabled workflows, evaluating tool kits, and collaborating across teams to deliver tangible improvements in knowledge work and operational

Qualifications

• Master's level knowledge with relevant expertise as per person specification.
• AI certification or HCI experience.
• Extensive experience applying data science techniques (ML/NLP) to business outcomes.
• Experience leading AI tool pilots, adoption programmes or digital productivity initiatives.
• Background in healthcare analytics and NHS systems.

Responsibilities

• Lead deployment and optimisation of AI-enabled productivity tools.
• Translate problems into testable applied AI use cases.
• Evaluate AI tools balancing capability, risk, cost and user benefit.
• Configure, pilot, evaluate and iterate AI tooling with governance controls.

Skills

LLMs

Agents

Workflow design

AI tooling

Operational AI

Education

Master's degree level or equivalent

Artificial intelligence certification or HCI experience

Tools

AI tools

Job description

NICE – The National Institute for Health and Care Excellence

Applied AI Specialist (Productivity and Tooling)

The closing date is 20 October 2026

Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision making. As an organisation we all collaborate to achieve this same goal through empowering our workforce to do great things!

As Applied AI Specialist you will lead the practical adoption, optimisation and governance of applied Artificial Intelligence (AI) tools (e.g. Co-pilots, agents, automation and decision support tools) that improve organisational productivity, decision quality and ways of working, while ensuring they are safe, ethical, value driven and aligned to organisational strategy.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.

We reserve the right to close adverts early should we receive sufficient applications so please don't delay your submission.

Please be aware interviews will be held face to face.

Main duties of the job

You will be responsible for:

• Leading the practical deployment and optimisation of AI enabled productivity tools (e.g. Microsoft 365 Copilot, Teams Premium, low code/AI automation, internal AI assistants).
• Translating organisational problems into clear, testable applied AI use cases focused on productivity, knowledge work, insight generation and operational efficiency.
• Evaluation and selection of AI tools and features, balancing capability, risk, cost and user benefit.
• Configuration, piloting, evaluating and iteration of AI tooling (including prompt strategies, agent design, workflow integration and governance controls).

About us

We are passionate and proud of the work we do and the impact we make.

NICE offer:

• Generous NHS PensionSecure your future with one of the most rewarding pension schemes in the UK.
• Flexible workingEnjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
• Exclusive discountsSave on shopping, dining and more with a Blue Light Card.
• Time to rechargeStart with 27 days' annual leave plus bank holidays.
• Inclusive staff networksJoin supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity.
• Tailored developmentGrow your career with personalised learning and development opportunities.

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.

Person Specification

Qualifications

• Holds highly developed specialist knowledge and expertise acquired through master's degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development

Qualifications

• Artificial intelligence certification or Human computer interaction experience.

Experience

• Extensive experience in implementing a range of data science techniques, such as machine learning and natural language processing to achieve required business outcomes.

Experience

• Demonstrable experience applying AI or advanced automation tools in real operational or productivity contexts. Extensive experience leading or contributing to AI tool pilots, adoption programmes or digital productivity initiatives.

Experience

• Background in healthcare analytics and NHS systems.

Skills

• Expert in complex and broad AI techniques, tools and delivery methods, particularly LLMs and agents.

Skills

• Ability to design end to end AI enabled workflows, not just isolated tools. Ability to configure, test and refine AI tools in real business contexts.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NICE – The National Institute for Health and Care Excellence

£49,387 to £56,515 a yearper annum plus HCAS if applicable