Applied AI Engineering Manager, Startups: Lead Fast Deployments

OpenAI, Inc.; Greater London; Sur place; GBP 150 000 - 210 000; Plein temps

Résumé du poste

OpenAI, Inc. is seeking an Applied AI Engineering Manager for Startups, Greenfield, to lead and scale a dynamic team that helps early-stage startups move from experimentation to production on OpenAI technologies.

You will coach engineers, balance technical depth with customer outcomes, and collaborate across Sales, Product, Engineering, Research, and GTM teams to develop repeatable deployment patterns and playbooks for high-growth startup customers.

Qualifications

• Experience founding or leading startups and owning product/customer outcomes.
• Experience building and leading technical, customer-facing teams in high-growth or startup environments.
• Deep knowledge of APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations.
• Ability to translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations.
• Comfort working directly with founders, CTOs, and highly technical ICs.

Responsabilités

• Craft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers.
• Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies.
• Help startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment. Lead technical strategy for priority competitive pursuits, coaching engineers on workload discovery, representative evaluations, quality and cost optimisation, and migration planning.
• Partner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long-term account growth.
• Represent the technical voice of startup customers by synthesizing high-signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases.
• Translate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets that help the broader team move faster.
• Serve as a senior technical escalation point for priority startup customers, including founder-, CTO-, and technical executive-level conversations.
• Balance urgent customer needs with OpenAI’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes.
• Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership.
• Work closely with VC Partnerships, Marketing, and developer-facing teams to turn ecosystem relationships and programmes into technical engagement, first production deployments, and sustained adoption. Build repeatable technical programmes, workshops, and starter patterns that expand the team’s reach.

Connaissances

Startup leadership

Technical leadership

AI/ML systems

Customer engagement

Architectures & APIs

Description du poste

OpenAI, Inc. is seeking an Applied AI Engineering Manager for Startups, Greenfield, to lead and scale a dynamic team that helps early-stage startups move from experimentation to production on OpenAI technologies.

You will coach engineers, balance technical depth with customer outcomes, and collaborate across Sales, Product, Engineering, Research, and GTM teams to develop repeatable deployment patterns and playbooks for high-growth startup customers.