Applications Team Manager

Severn Trent Water; Coventry; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading company in the water sector is seeking an Applications Team Manager to oversee Shared Services systems, ensuring smooth operations and integration of platforms like SAP and Azure. The role involves mentoring a technical team and improving operational efficiency. Join a dynamic team dedicated to delivering secure IT services and enhancing customer experience.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave scheme

10% monthly discount with Busy Bees Nurseries

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two paid volunteering days

Qualifications

• Experience in leading and mentoring a technical team.
• Understanding of SAP systems and integration technologies.
• Knowledge of API management and security best practices.

Responsibilities

• Oversee daily operations of Shared Services applications systems.
• Monitor system performance and implement improvements.
• Lead resolution of technical issues with internal teams.

Skills

Problem Solving

Analytical Skills

Communication

Interpersonal Skills

Tools

SAP

Azure Integration Services

IIB

ABAP

Job description

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Here in Technology our mission is simple – deliver and maintain secure and stable IT services, maximising value to our business.

Dig a little deeper and you will find a living, breathing department, of highly talented individuals and teams, buzzing with energy, ideas, and enthusiasm. Who are always interested in learning new, innovative, and exciting ways for us to aid our business colleagues, and ultimately our customers experience.

Collectively, we provide a critical national infrastructure to millions of customers in our region, so the only question is why wouldn't you want to be part of that?

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

We’re currently looking for an Applications Team Manager for our Shared Services team, to complement the skilled workforce working on the applications which our wider business use. In conjunction with Architects and IT Operations colleagues, your job will be to oversee our Shared Services systems, supporting integration platforms and services such as SAP CPI, IIB, and Azure integration services, and technical elements of the SAP platform such as ABAP and SAP portal.

You will be responsible for ensuring the smooth operation, maintenance and enhancement of these critical systems, supporting our business objectives and improving operational efficiency.

In this role, you will work closely with business and technical partners, subject matter experts, and internal Cyber, Data, and Service Management and other teams, in the delivery and support of applications. You will seek to ensure that the needs of business users are fully addressed, and continuous improvement is being achieved.

Other key accountabilities include:-

• Oversee the daily operations of Shared Services applications systems, ensuring high availability and performance.
• Deliver Service Requests and Small Improvement Requests to SLA.
• Ensure resources are allocated to support business as usual and project work in accordance with the relevant targets
• Monitor system performance and implement improvements to optimize efficiency and reliability.
• Lead the resolution of technical issues, coordinating with internal teams and external vendors as necessary, including RCA.

WHAT YOU’LL BRING TO THE ROLE

Our Shared Services Applications Team is a new team of experienced staff, that has been brought together to allow us to develop a more holistic view of the work they do, to develop a team vision and to enable us to plan for the future. What we’re looking for is someone who has experience of leading and mentoring a team of developers, who can understand the frames of reference within which they are working, while also being able to understand the wider context and the competing pressures from the business. You will be someone who can form positive and constructive working relationships with your colleagues across the business and will have experience of using that capability to achieve positive outcomes.

We are looking for someone who has a background in an area that the team support, and with this in mind the criteria are listed below.

Understanding of SAP systems and integration technologies

Understanding of SAP best practice

Knowledge of API management and security best practices

Familiarity with middleware technologies and integration patterns

Experience in leading and mentoring a technical team

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills

Experience with developing and maintaining integration scenarios

Understanding of ABAP programming, including custom development, enhancements, and debugging

Experience in SAP Cloud Platform Integration (CPI)

Knowledge of Azure Integration Services

Knowledge of IIB

A SAP technical background

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• 10% monthly discount with Busy Bees Nurseries and one-week free childcare
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year

WHAT’S NEXT

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

If your curiosity has been piqued and you're wanting to find out even more, search#LifeAtSevernTrenton social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails