Applications Specialist

TN United Kingdom; Nottingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading organization in Nottingham is seeking an Applications Specialist to join their technology team. The role involves supporting and developing technology applications, managing system maintenance, and ensuring efficient communication between IT and business teams. Ideal candidates will possess relevant qualifications and experience in IT support, with a strong focus on problem-solving and communication skills.

Qualifications

• Degree or equivalent qualification in a relevant subject.
• Recent experience in IT support roles.
• Knowledge of Microsoft server suite and applications.

Responsibilities

• Provide support, maintenance, and development for NCHA's technology applications.
• Manage UAT and ensure effective communication between technology services and business teams.
• Analyze data requests and maintain reporting for frontline departments.

Skills

Problem Solving

Communication

Attention to Detail

IT Literacy

Education

Degree or equivalent qualification in a relevant subject

Tools

SQL Server

Microsoft Office

Microsoft Windows

Job description

Social network you want to login/join with:

Nottingham Community Housing Association Ltd

Location:

Nottingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

ff953a7ba44b

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive Technology team as Applications Specialist.

As Applications Specialist you will be providing support, maintenance and development services for NCHAs technology applications.

As Applications Specialist some of your key duties and responsibilities may include but are not limited to:

• Being responsible for the effective day to day operation and maintenance of the delegated elements that comprise the NCHA IT system; managing the configuration and tuning of delegated applications to ensure optimum performance and efficiency e.g. databases, servers, network, internet services and assisting the selection and procurement of end user hardware, software and its configuration.
• Providing implementation services for new Technology Applications, acting as Technology lead in projects.
• Managing UAT with colleagues across departments including supporting the creation of functional testing plans
• Ensuring required application upgrades and maintenance are scheduled, working closely with the internal teams and the relevant 3rd party vendors.
• Ensuring effective communication is in place between technology services and the business teams by regularly and proactively seeking feedback, escalating issues and risks.
• Analysing data requests to produce and maintain reporting to support the organisations frontline departments
• Providing support for system users and Technology Services team on core applications
• Assisting in the creation and maintenance of documentation for software and system setup information along with NCHA software processes and procedures.

Check out the Role Profile document to find out more!

What we require:

• The ideal candidate will have a degree or equivalent qualification in a relevant subject or working towards or relevant work experience. Knowledge of Microsoft server suite and understanding of best practice for maintenance, efficiency and deployment of applications and data.
• An up to date knowledge and recent use of modern computing principles including their application in a business setting, e.g. Microsoft Windows operating systems, Microsoft Office applications.
• Recent experience of working in a customer-focused environment e.g. IT support role. Recent experience supporting a core line of business applications as either an administrator or 3rd line application support role.
• Demonstrable high level of IT and literacy skills including experience of problem solving.
• The ability to communicate and to present information clearly and concisely both verbal and written, with good attention to detail. Recent experience of database configuration and reporting services e.g. SQL Server and SSRS.
• The ability to work independently but also as a team. Managing the balance between project work and business as usual activities.
• Desirable experience of working with housing applications.
• Desirable experience of working with mobile applications.
• Desirable experience of analysing business needs and translating that into applications and reporting requirements

Working Hours

35 hours a week with a flexible balance of working from home and in the office, Monday - Friday

USEFUL TOP TIPS:

• You will need to attach a CV in order to apply for this role.
• All correspondence will be via your registered email address.
• View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!