Applications Engineer

Wallace Hind Selection LTD; Luton; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Bonus up to £12k

25 days holiday + bank holidays

Company car

Life insurance

Permanent Health insurance

Job summary

Wallace Hind Selection LTD is seeking an Applications Engineer to support customers throughout the lifecycle of their machines. You will install, train, develop machining strategies, and demonstrate technology to customers and dealers across the UK and Europe.

The role includes visiting sites, creating CNC programs, and providing technical support to ensure optimal performance of our equipment and demonstrations to grow sales.

Qualifications

• Experience in CNC machinery or manufacturing.
• Strong knowledge of metal cutting processes, tooling and machining methods.
• Ability to develop complete manufacturing processes.

Responsibilities

• Visit customer sites across the UK and Ireland to install, set up and prove our machines.
• Deliver operator and engineer training for customers and dealer networks.
• Develop machining methods, tooling strategies and CNC programs to solve customers' manufacturing challenges.
• Support the sales team with technical demonstrations, time studies and machining solutions.
• Carry out machine demonstrations for customers and dealers, explaining machining processes clearly.
• Install machines in customer facilities and showrooms.
• Test and commission machines for safe, reliable operation.
• Provide telephone and on-site technical support for customers and dealers.
• Learn new machine technologies and attend manufacturer training courses.
• Support exhibitions, open days and customer events across the UK and Europe.

Skills

CNC machinery experience

Metal cutting knowledge

Machining methods

Problem solving

Customer communication

Travel willingness

Tools

CNC programming

Job description

We're looking for an Applications Engineer to become part of our experienced and supportive team. This is a varied role where no two days are the same. One day you could be proving out a brand-new machine for a customer, the next you'll be delivering operator training, developing machining strategies, or demonstrating the latest technology to customers and dealers.

BASIC SALARY: £36,000

BENEFITS:

• Bonus payments of up to £12k a year - as a result of the company carrying out services, machine sales and demonstrations
• 25 days holiday plus bank holidays
• Company car
• Life insurance
• Permanent Health insurance

LOCATION: Watford

COMMUTABLE LOCATIONS: Ruislip, Harrow, Barnet, Stanmore, Wembley, Luton, Hemel Hempstead, Potters Bar, Welwyn Garden City, Borehamwood, St Albans, Rickmansworth

JOB DESCRIPTION: Applications Engineer - Industrial Machinery

As our Applications Engineer, you'll play a key role in supporting customers throughout the entire lifecycle of their machines, ensuring they achieve the very best performance from their investment.

Your responsibilities will include:

• Visiting customer sites across the UK and Ireland to install, set up and prove our machines.
• Delivering operator and engineer training for customers and dealer networks.
• Developing machining methods, tooling strategies and CNC programs to solve customers' manufacturing challenges.
• Supporting the sales team with technical demonstrations, time studies and machining solutions.
• Carrying out machine demonstrations for customers and dealers, explaining machining processes in a clear and engaging way.
• Installing machines in customer facilities and showrooms.
• Testing and commissioning machines to ensure safe, reliable operation.
• Providing telephone and on-site technical support for customers and dealers.
• Learning new machine technologies and attending manufacturer training courses.
• Supporting exhibitions, open days and customer events throughout the UK and Europe.

PERSON SPECIFICATION: Applications Engineer - Industrial Machinery

We're looking for an Applications Engineer who enjoys engineering just as much as they enjoy helping people.

You’ll ideally have:

• Experience and a proven track record a similar position within CNC machinery or manufacturing.
• Strong knowledge of metal cutting processes, tooling and machining methods.
• The ability to develop complete manufacturing processes for finished components.
• Excellent problem-solving skills and a practical engineering mindset.
• Confidence communicating with customers, operators and colleagues.
• The ability to work independently while also thriving as part of a collaborative engineering team.
• A willingness to travel throughout the UK, Ireland and occasionally overseas.

THE COMPANY:

We are a world leading CNC machine tool manufacture supplying the latest CNC mill-turn technology to UK industry. We have been successfully serving UK manufacturing industry since 1974, famous also for our precision watches and electronics. Our products encompass our extensive range of high performance including sliding and fixed head CNC lathes.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.