Application Support Graduate

Bosch Group; Worcester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading heating brand as a Graduate Application Support in the Business Digital Team. This role offers a unique opportunity to work closely with IT and local departments, supporting and maintaining applications that enhance customer experiences. You'll engage in Agile projects, develop creative solutions, and drive continuous improvement initiatives. With a focus on innovation and collaboration, this position is perfect for a proactive individual passionate about IT and technology. Enjoy a supportive work environment with a commitment to employee development and community engagement.

Benefits

25 days annual leave

Performance bonus potential

Enhanced pension contributions

Access to perks platforms

Employee Assistance Programme

Product discounts

Health & wellbeing support

Qualifications

• A degree in Computer Science or Business IT is essential.
• Strong IT skills with experience in application development and automation.

Responsibilities

• Collaborate with users to develop solutions for business problems.
• Participate in Agile project teams for technical requirements.

Skills

Application Development

Databases

Automation

RPA

Communication Skills

Problem-Solving

Organizational Skills

Education

Degree in Computer Science

Degree in Business IT

Job description

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work #LikeABosch at Worcester Bosch.

Job Description

We are excited to offer you the opportunity to join our Business Digital Team as a Graduate Application Support!

The Business Digital Department works closely with IT and local user departments supporting local applications.

Responsible for supporting and maintaining local applications used by Home Comfort Great Britain, maintaining quality documentation, and developing specific solutions to automate manual, logic-driven processes.

In this role, you will be responsible for:

• Collaborating with users to develop creative solutions to business problems.
• Participating in Agile project teams to develop and implement technical requirements.
• Engaging in continuous improvement initiatives across the business.
• Investigating new technologies and identifying beneficial use cases.
• Supporting the Systems Support Leader in providing technical support for local applications.
• Maintaining asset configuration and managing technical and privileged accounts, including migrating workflows to new RPA tools.
• Monitoring backups of local applications and servers.
• Keeping application and process documentation up to date.
• Supporting the Local Application Coordinator and completing self-checks for applications.
• Assisting in closing off actions for local applications.
• Managing the service life cycle of designated applications.
• Supporting network segmentation projects for local applications.
• Assisting IT owners with industry-specific IT topics.

Interested? Upload your CV today!

Qualifications

Our ideal candidate must have:

• A degree in Computer Science or Business IT.
• Excellent communication skills.
• Strong IT skills, with experience in application development, databases, automation, or RPA.
• Good organizational skills, ability to work under pressure, attention to detail, and meet deadlines.
• Customer-focused, reliable, dedicated, and self-motivated.
• An inquisitive problem-solving mindset.
• A passion for IT and technology.
• A quick learner with a methodical, flexible approach.
• Ability to work independently and as part of a team.

Our ideal candidate should also be: proactive, innovative, and adaptable to change.

Right To Work: Ensure you have valid Right To Work in the UK for the duration of the contract. This is a 2-year fixed-term role.

Additional Information

Application deadline: 02.05.2025

We reserve the right to close this vacancy early, so apply soon.

Start date: 01.07.2025

Contract duration: 2 years

Working hours: 39 hours/week, 08:00-17:00 Mon-Thu, 08:00-16:00 Fri, with a 1-hour lunch break

Benefits include:

• 25 days annual leave plus bank holidays (pro-rata first year)
• Performance bonus potential (up to £2,000/year)
• Enhanced pension contributions
• Access to perks and benefits platforms
• Employee Assistance Programme and Virtual GP
• Product discounts, onsite café, health & wellbeing support, and more.