Application Support Engineer

Staging It; London; On-site; GBP 70,000 - 130,000; Full time

Job summary

A leading financial services organization is seeking an Application Support Engineer to provide essential support for their OMS platform. In this role, you will troubleshoot issues, optimize SQL queries, and work with internal and external teams to ensure seamless operations. The ideal candidate should have strong experience in asset management, SQL expertise, and a solid understanding of the trade lifecycle. This role is based on-site in London and offers a competitive salary depending on experience.

Qualifications

• 5+ years in a support-focused engineering or technical role within asset management or financial services.
• Strong SQL expertise for data analysis and issue troubleshooting.
• Hands-on experience supporting Longview OMS or similar platforms.

Responsibilities

• Provide front-line user support for the OMS platform, focusing on trade entry and execution workflows.
• Investigate and resolve production issues across the trade lifecycle.
• Write and optimize complex SQL queries for data validation.

Skills

SQL expertise

Analytical skills

Communication skills

Education

5+ years in a support-focused engineering role

Tools

Longview OMS

Job description

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Robert Half Technology are assisting a prestigious market leading financial services organisation to recruit a Application Support Engineer on a contract basis - London based - start ASAP

Role

• The Application Support Engineer will provide front-line user support for the OMS platform, with a focus on Longview by Linedata, addressing issues related to trade entry, execution workflows, compliance checks, and data reconciliation.
• Investigate and resolve production issues across the trade lifecycle, including front office, compliance, and operations teams.
• Write and optimise complex SQL queries and stored procedures to support data validation, issue investigation, and reporting.
• Monitor OMS-related processes and interfaces to ensure data integrity and timely processing.
• Liaise with external vendors (e.g., Linedata) as needed to escalate and track system-related incidents.
• Produce and maintain support documentation and deliver effective knowledge transfer to internal teams.
• Providing training and support to the sales teams on product features, benefits, and positioning.
  
  

Profile

• The Application Support Engineer will have 5+ years in a support-focused engineering or technical role within asset management or financial services.
• Strong SQL expertise (T-SQL, PL/SQL, or similar) for data analysis and issue troubleshooting.
• Hands-on experience supporting Longview OMS (Linedata) is strongly preferred; experience with other OMS platforms will also be considered.
• Solid understanding of the buy-side trade lifecycle, including order creation, execution, allocation, and post-trade processing.
• Familiarity with compliance monitoring, trade blotters, and portfolio management processes.
• Excellent analytical, organisational, and communication skills.
• Proven ability to work independently in a production support environment, managing priorities across multiple users and teams.
  
  

Company

• Market leading financial services organisation with offices in London
• On site required
• Outside IR35
  
  

Salary & Benefits

The salary range/rates of pay is dependent upon your experience, qualifications or training.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT System Training and Support

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