Application Support Analyst – 2nd/3rd Line (Contract)

Vincere

United Kingdom

Remote

GBP 28,000 - 38,000

Full time

3 days ago
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Job summary

Informed Recruitment is helping a social enterprise in the UK recruit an Application & Support Analyst on a six-month contract outside IR35. The role focuses on providing second and third line support for internal applications and resolving tickets raised by clients.

You will handle day-to-day tickets, ensure SLA adherence, contribute to ad hoc projects, investigate root causes of system issues, and assist with data conversion and testing where needed.

Job description

Informed Recruitment is helping a social enterprise in the UK recruit an Application & Support Analyst on a six-month contract outside IR35. The role focuses on providing second and third line support for internal applications and resolving tickets raised by clients.

You will handle day-to-day tickets, ensure SLA adherence, contribute to ad hoc projects, investigate root causes of system issues, and assist with data conversion and testing where needed.

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